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iTrustCapital

4.8

About this business

Location details

2372 Morse Avenue, #966, Irvine, CA, 92614, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.814,228 reviews
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Lisa Welti's profile image
Lisa Welti 
a year ago

Wow! Wow!! I called more than a couple times just to make sure I was setting up my account properly and they were awesome!! alex was super nice and patient. Glad I chose itrust capital to buy crypto with my Roth IRA. 

Business response:

Hi Lisa, thank you for the positive feedback. We're happy to hear about your awesome experience with Alex. If you have any additional questions in regards to your IRA, please reach out to us. Happy investing! 

Kris's profile image
Kris 
a year ago

You'll pay a little more than market price, plus 1% commission Even though they say it's 1% commission, their execution prices on Cryptos is higher than market price. I was recently filled ETH at $3542 when the market price was between 3480 and 3490. If you take the 1% commission off of this price, I was filled at 3505, which is between 0.5 to 0.75% more than market, which is reasonable considering that they don't charge monthly fees or custody fees. But something to keep in mind, and something they need to make clear on the... read more

Business response:

Hi Kris, There are no hidden fees on transactions. Our fees are the most competitive in the Crypto IRA industry. We do not have Limit Orders. The Conditional Transactions are not Limit Orders, and we make that very clear to clients, including on each Conditional Transaction preview screen. You can find more information about how they work here - https://help.itrustcapital.com/hc/en-us/articles/4964613233043-Conditional-Transactions-FAQ 

DALE WHEELER's profile image
DALE WHEELER 
a year ago

YOU CAN BE HAPPY WITH iTrust Capital I am so happy with iTrust Capital and Jonathan Kim in particular! I carefully researched for highly recommended companies that offered IRA Rollover of IRAs into cryptocurrency, gold, and silver. iTrust Capital came out on top of all the ones that I reviewed online. Jonathan Kim was so helpful and courteous and his step-by-step process of walking me through and finally rolling my IRA from a previous financial institution to iTrust Capital. I have a little difficulty at times, navigating fo... read more

Business response:

Thank you, Dale! We're happy to have you on the platform. Please reach out if you have any other questions or concerns regarding your IRA. 

customer's profile image
customer 
a year ago

Great company to invest with. Overall, I had a great experience with Jessica. Itrust capital is one of the best trusted Roth IRA that you can get on the market regarding cryptocurrency 

Business response:

Thank you for choosing us, customer! We appreciate the positive feedback regarding Jessica. Please contact us for any additional questions or concerns. 

Raymond Phillippe Torres's profile image
Raymond Phillippe Torres 
a year ago

I trust Capital is the way to go I trust Capital is the way to go. You can invest in crypto and other things. You could set up IRAs Roth IRA. They explain everything to you. I am quite illiterate. But they are very patient and they will help you when I had a little problem funding my account they walk me through it, you’ll love them and support. Daniella is very good. 

Business response:

Thank you, Raymond! Excellent client experience is what we aim for, and we're happy to hear that Daniella was helpful. Please contact us if you have any additional questions. 

Dan Nomura's profile image
Dan Nomura 
a year ago

You can talk to a Human!! It's so refreshing to be able to talk to a person to resolve issues!! It may be an additional expense, but to me. It's the main reason I chose to work with ITRUST. Many people like me are not tech savvy. Investing in Crypto is a very confusing process. I would definitely recommend Itrust to others. I think if you advertise the fact that a person can get help via phone call. You would get more new clients. Also the fees to purchase precious metals are very reasonable. Thank you 

Business response:

Thank you, Dan! Human-to-human experience is what we aim for. Please contact us if you have any other questions. 

Grant I's profile image
Grant I 
a year ago

This is a very good way to go for… This is a very good way to go for crypto in a Roth IRA. Humans answer the phone quickly and provide great support. Thank you Jonathan! 

Business response:

Thank you, Grant! We strive for human-to-human experience, and we're glad to hear that Jonathan was helpful with your questions. 

greg geter's profile image
greg geter 
a year ago

Conditional limit orders are a joke, an the jokes on us I've set conditional limit orders twice for BITCOIN over a 2-3 day period. In both cases I watched BITCOIN not only drop far below my limit price, but remain lower. In both cases my limit order was executed from $100 to over $200 dollars HIGHER than my limit price. I'm not adding any more funds to iTrust Capital to purchase crypto. There policy is "Our liquidity providers execute and fulfill the transaction(s) at the best possible price, as market conditions allow in re... read more

Business response:

Hi Greg, Please keep in mind that Conditional Transactions are not Limit Orders. Limit orders guarantee an execution price, whereas our Conditional Transactions execute a market order when your trigger price is satisfied by our Qualified Custodian's liquidity providers. You can find additional information about Conditional Transactions here - https://help.itrustcapital.com/hc/en-us/articles/4964613233043-Conditional-Transactions-FAQ Being IRA providers, neither we nor our Custodian, Fortress Trust, are exchanges. We source l... read more

Dave Jones's profile image
Dave Jones 
a year ago

Love iTrust My experience over the last 6 months with iTrust has been excellent. I really like the user interface and crypto asset selection…hopefully they will continue to expand the list. Had a recent security related issue, and Julian in Customer Service exceeded my expectations and left me extremely confident in my account security. I wish every company I do business with had a “Julian”. 

Business response:

Thank you, Dave! We're so appreciative of you sharing your positive experience with Julian. Should you have any more questions, please don't hesitate to contact us. 

Frequently asked questions about iTrustCapital

How is iTrustCapital rated?

iTrustCapital has a 4.8 star rating with 14,228 reviews. 

When is iTrustCapital open?

iTrustCapital is open now. It will close at 5:00 p.m.