iTrustCapital

Consumer 

on Trustpilot

a year ago

I created a Crypto Roth IRA with a… I created a Crypto Roth IRA with a partial transfer from an existing Roth IRA. It was easy to do and the two questions I had were resolved quickly and efficiently through phone support with Denielli. 

Elizabeth Lo 

on Trustpilot

a year ago

Jessica helped guide me through Selling… Jessica helped guide me through Selling my cryptocurrency and then submitted a request for a zoom interview to ensure it is me who requested a distribution Really appreciate her patience and help! 

Christian Ahlmark 

on Trustpilot

a year ago

I overwhelmingly recommend… I overwhelmingly recommend iTrustCapital. The ability to invest in non traditional assets (metals and crypto) within an IRA was my primary reason for rolling over a portion of my IRA. However, after experiencing the great customer service as well as the ease of investing with their app, I eventually moved my entire IRA to iTrust. I also like the fact that I can buy physical silver and gold through iTrust. 

Jesus Putnam 

on Trustpilot

a year ago

Human Help No AI In today’s world of endless number punching into AI systems you get a human on the phone. Great way to build wealth for your IRA crypto Needs! 

jfeng lwang 

on Trustpilot

a year ago

iTrustCapital is the best IRA crypto…YES iTrustCapital is the best IRA crypto custodian that I have discovered three years ago. The more I researched on them the more trust I have with them. For three years in a row, I made transfers to them. What surprised me was, Trent from the transfer team followed up with me several times after THEY submitted my transfer from to my previous custodian, offering help on my transfer process. This is very different from what I have experienced before with others. Highly appreciate their hel... read more

John Hudson 

on Trustpilot

a year ago

Brendan Lee I called iTrust to get information regarding costs and fees associated with funding my existing iTrust account. I am looking to hold Bitcoin in my IRA. Brendan Lee took my call and patiently answered all of my questions. Subsequently he followed up with an email offering to stay in touch throughout the transfer. His knowledge was both helpful and compelling. His knowledge of the services and costs was impressive. His customer service excellent. 

Fred 

on Trustpilot

a year ago

Very helpful and very patient I just took my first distribution from my cryptocurrency IRA. The security is great, but that means I had to locate and relay a lot of information to make sure I am the owner of the account. Jimmy was extremely helpful and patient while I tried to locate a particular piece of information that I couldn't find prior to my call. 

Patti Stelley 

on Trustpilot

a year ago

Poor Customer Service Mark M. Set up a call with me today at 4:15 pm today and called me at 3:41pm I was at work until 3:45 so was unable to answer. Poor customer service on his part. 

Alex Falas 

on Trustpilot

a year ago

BEST CUSTOMER SERVICE EVER!!! I've been doing business with iTrustCapital for a little over 2 years now and I have to say their customer service is second to none. They are always very responsive to my inquiries, and resolve issues promptly. In particular, I'd like to commend Shawn Noad for going above and beyond when I needed serious assistance. Not to mention others I've dealt with like Nadia Reyes and Zach Santore, among others, who have also been great. I highly recommend iTrustCapital if you want to investment some of y... read more