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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very efficient intuitive and simple… Very efficient intuitive and simple process. Thanks!
Business response:
Thanks, Emily! Have fun on the platform!
Telephone Help Telephone Help. After being unable to sign in after trying several password resets and possible user names, I applied for help on the ITrust site. I received a call and within less than 10 minutes I could log in again!
Business response:
Excellent service is what we strive for. Thanks, Bonnie!
Eric Kang is an outstanding employee Eric Kang is an outstanding employee! He helped me through the entire process of transferring from my current ROTH to my iTrustCapital Roth IRA. All around great experience :)
Business response:
Thank you for choosing us, Tony! You're right, Eric is an outstanding employee!
Israel De Leon... THANK YOU! Had the pleasure of working with Israel De Leon. Israel made the process very simple and made sure my documents were correct. Setting up this account was a breeze!
Business response:
Our CX team takes a lot of pride in their work, especially Israel. He goes above and beyond! Thank you, Reggie!
Reachable & responsive service I am very happy that I decided to open the account with iTrust Capital. The representatives responded by phone on time as scheduled & replied to my emails. They answered all my questions as clear as can be. They are reachable. Highly recommended.
Business response:
Thank you for choosing us, Hannah! Have fun on the platform!
I am very appreciative of the support… I am very appreciative of the support and service I received from Calvin Lai. As a senior citizen who struggles with technology, I needed a little patience and hand holding to navigate my way through the account creation. Calvin was very responsive and appeared to have the patience of Job with the enthusiasm of Richard Simmons- a unique and welcome combination. That said, I have found iTrust's site to be a frustrating experience as I regularly receive error messages when there are no er... read more
Business response:
Thank you! Calvin goes above and beyond!
Quick and accurate service! Quick and accurate service. I appreciate the US-based customer service desk. - Dan J.
Business response:
We appreciate your awesome review, Daniel! Thank you!
Proactive, Professional, and Pleasant Service The money I decided to put into this IRA represents years of savings so having only recently heard about iTrust Capital, I was watchful to see if I made the right decision. I have to say that every interaction with customer service has decisively answered that question. From the start up of my account to the rollover to fund my account has been began with an online request and quickly followed up at every step with an agent making absolutely sure I knew the exact actions I needed... read more
Business response:
Thank you! Our team takes pride in providing the best service, and those you mentioned go above and beyond. Enjoy!
Happy with the entire process thus far! Happy with the entire process thus far!
Business response:
We're happy to have you, Steve! Thank you!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 17,276 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.