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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Never received $100 Bitcoin I used a link to sign up which was supposed to give me $100 Bitcoin, then when I had problems getting account set-up, their help center recommended a variety of solutions including signing up incognito. Anyway, was finally able to get account set-up only to have then tell me I didn't use the right link to sign up. I sent an email immediately after account was set-up to make them aware, but basically they didn't seem to care. Now I need to add $750 for balance of 2021 IRA, and they have changed min... read more
Business response:
Hi Daniel, We are sorry you had this experience and truly appreciate you being a part of this community. It's really important that clients use the affiliate links provided directly from our partners. In addition, we've always had the $1,000 minimum additional deposit policy. With that said, we always seek to make the user experience more friendly, and we will continue to make improvements to the Support Page to ensure we're being as transparent as possible.
Overall I appreciate iTrust services… Overall I appreciate iTrust services and the provided specialization to Crypto currency, however live feedback to address pressing matters a bit slow (have to schedule a call back many days later - too slow when market is 24/7) and unable to talk to live human in critical situation - otherwise would have given 5 stars.
Business response:
We appreciate your patience, George! Thank you for choosing us!
Simple and flexible Simple process to open an account and transfer funds from an external retirement account. Coinbase-based crypto selections. Simple fee structure.
Business response:
That's what we strive for! Thank you, David!
From start to finish all the staff I… From start to finish all the staff I had the pleasure to engage with were supportive, patient , knowledgeable, and professional. The trading fees are reasonable. There is no monthly or yearly fee. I advise those depending how you initially fund your account to be patient. It is a process that Itrustcapital does all the administrative legwork which is a large burden lifted. The idea of future staking is what I would look for in a self directed retirement plan in crypto assets. I am excite... read more
Business response:
Thank you, Fred! It's great to have you onboard. Stay tuned for our updated features to the platform.
Crypto comes with risks Crypto comes with risks. iTrustCapital isn't coming up with new fees to gouge the investor. I respect that.
Business response:
Thank you for your positive review, Basil! Enjoy the platform!
My transfer was quick and flawless My transfer was quick and flawless, trading is easy and fees are so much lower than my last crypto IRA holder.
Business response:
We're so glad to hear about your positive experience with us! Thank you, Mark!
Well Im trying to set up an account but… Well Im trying to set up an account but since I work in a sensitive arena I only have a PO Box. I also live in a rural area and my physical address is different than my mailing address( the PO box). Soooo, my utility bill doesnt show my entire physical address, I use propane, the bank statements go to the PO box and all I hear is 'we need some thing showing your physical address' . What is the point of the govt issued photo ID and since everything will be going by email what's the pro... read more
Business response:
Hi Greg, We have KYC requirements and need to be able to confirm your physical address. Please let us know if you choose to proceed.
Coming from Bitcoin IRA this experience… Coming from Bitcoin IRA this experience has been far far better in almost every category. Overall big fan so far. My only wish is the ability to transfer assets from Bitcoin IRA to iTrust in kind without having to cash out first. Looking forward to closing my account with them eventually. Edit: Happy to report iTrust reached out shortly after posting and got my Bitcoin IRA in-kind transfer started. Amazing! Thank you.
Business response:
Hi Zack, Thanks for being a part of this community! We receive in-kind digital asset transfers from Bitcoin IRA weekly. Please let us know if you have any questions about the process.
Easy process to begin Crypto Investing… Easy process to begin Crypto Investing into a Roth IRA!
Business response:
That's what we strive for! Thank you, Alan!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,321 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.