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iTrustCapital

4.8

About this business

Location details

2372 Morse Avenue, #966, Irvine, CA, 92614, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.817,276 reviews
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RickC's profile image
RickC 
4 years ago

Waiting on in-IRA staking Waiting on in-IRA staking, then 5 stars. 

Business response:

In the near future, we hope to implement a staking feature on our platform. Thank Rick, and stay tuned! 

Dennis Simpson's profile image
Dennis Simpson 
4 years ago

Funding The only thing that keeps my rating from being 5 stars is funding my account.I would like to be able to have my deposit deducted straight from my bank account.Having to pay transfer fees is counter productive to investing. 

Business response:

Thanks, Dennis! Soon we will be implementing a new and more accessible deposit function on our platform. Have fun, and stay tuned! 

David Eddy's profile image
David Eddy 
4 years ago

Danielle and ITrust are easy to work… Danielle and ITrust are easy to work with and very quick to respond to service request. 

Business response:

Danielle constantly does her best to go the extra mile! We're happy to hear that she was easy to work with and swift to respond. Enjoy the platform, David! 

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J Gee 
4 years ago

AWESOME to talk to a live person!!!!!!!!!!!! I can't begin to say how easy this was in comparison to Coinbase or Uphold. Just having a phone call to talk to a real person was 100% better than both of those platforms. KUDOS to iTrust Capital. The customer support calls were perfect. Please teach other platforms how to do customer support. Thanks to Shawn Noad and Jared Felman, I had a call with each. 

Rob Witty's profile image
Rob Witty 
4 years ago

Awesome customer service! Customer service is awesome. My 401k custodian didn't transfer my funds correctly to iTrust. iTrust customer service rep Rochelle called them up, chased the issue down and I had funds in my account that evening. She called me several times to keep me up to date on the progress. Awesome! 

Business response:

Thank you for your review, Rob! We strive to prioritize the best customer service, as Rochelle was able to help you. Have fun on the platform! 

Dana Crawford's profile image
Dana Crawford 
4 years ago

So far so good... I’ve only been with ITrustCapital for a short time and already I am super impressed. In the few months I’ve been with them they’ve added several new token/coins to our investment options. Also they have been very responsive to any emails I have sent and get me answers to my questions right away. Very happy with my choice. 

Business response:

We're currently on the roadmap to implement additional assets to our platform. Thank you for choosing us Dana, and have fun! 

customer's profile image
customer 
4 years ago

Great Great service 

Business response:

Thank you! We appreciate your review! 

Sharon's profile image
Sharon 
4 years ago

You need to allow for limit order’s. You need to allow for limit order’s. 

Business response:

Thanks, Sharon! In the near future, we hope to add a limit order feature to our platform. Stay tuned! 

David A D'Amico's profile image
David A D'Amico 
4 years ago

Not very good portfolio data. Not very good portfolio data. Return on investment? Cost basis vs. return? 

Business response:

David, we plan to add more data features for clients over time. For now, you do have access to all historical data and trades if you want to do any calculations for yourself! 

Frequently asked questions about iTrustCapital

How is iTrustCapital rated?

iTrustCapital has a 4.8 star rating with 17,276 reviews. 

When is iTrustCapital open?

iTrustCapital is closed now. It will open at 7:00 a.m.