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2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
iTrust Capital early adopter Happy Camper I have been with iTrust Capital for a little over a year and I have always been impressed by their responsive service. Recently I spoke with Gregory Caldwell who was incredibly knowledgeable about crypto and helpful with my specific questions. In the past the CEO given me a call to make sure things were running smoothly. As they grow I’m sure this personalized touch will be harder to come by but it’s a great way to start. Kudos iTrust
Business response:
Thanks, Glenn! Kudos to you for being one of our early adopters. Please reach out to us if you have any additional questions and concerns.
iTrustCapital has made IRA crypto… iTrustCapital has made IRA crypto investment very simple. Interface works great. Buying/selling crypto is very smooth.
Business response:
Thank you for your kind review, Jason! It's wonderful that you found the web interface easy to use!
Top- notch experience! Setting up my IRA and moving funds from 401k went very smoothly. The opportunity to grow crypto accounts in an IRA is a real benefit to investors that are leaning towards future, non-traditional areas. The guidance from the ITrustCapital staff was top- notch!
Business response:
We prioritize top-notch client experience. Thank you for choosing us, John!
The process was easy! The process was easy. There is a few pages of paperwork to do but the agents moved it fast and within days I had deposited cash from my bank account and transferred a with IRA. I just wish the fees were lower. Overall very happy so far. Waiting for crypto to explode!
Business response:
Thank you for choosing us, Ricardo! Please reach out to us if you have any additional questions and concerns!
No phone support! I have been researching SDIRA custodians. I stumbled upon iTrust Capital and began learning about them. The website is pretty good. There's a lot of info which answered many questions I had. I wanted to call them to ask some additional questions. The phone number was listed on their site. When I called, there was a recording that stated there is NO PHONE SUPPORT due to their rapid growth (or something along those lines). On their website, I noticed that there is a link to schedule a call so I scheduled one ... read more
Business response:
Hello Jason, We apologize that the scheduled call window was not enough time to cover all of your questions. Although we continue to hire and train new representatives as fast as possible, the ever-increasing demand for our service can maximize our staff's available time. It is worth noting that you were able to schedule a call and that in the invite, it stated that the call is scheduled for 10 minutes, and that the representative did call you at the set time. After reviewing the phone logs, we see that your call lasted 19 m... read more
Trading in the Crypto Currency Market… Trading in the Crypto Currency Market in a Roth IRA is a Great Advantage. I like the ability to participate in the crypto market which is new for a conservative like me. itrust makes it easy the account set up and transfer process is fairly easy spend a little time upfront making sure you are familiar with the forms needed and how they get completed so you have a smooth transfer. I was anxious to get me hands on the funds to trade I am glad I opened this account It is exciting to know I... read more
Business response:
We're happy to hear that you've created your new Roth account with us. Please reach out if you have any questions and concerns. Thank you, Charles!
Happy With IRA, Site Works Well We were looking for an IRA in which we could invest in crypto. Our goal was to invest some funds, that would not make or break our portfolio, in an obviously more risky investment class. The hope is that over time we would see larger growth than with our other more typical investments. When initially researching crypto IRAs I noted large variations in fee structures. iTrust had reasonable fees and good reviews. We have been with them for 9 months and so far I’m quite happy. Funding is easy but... read more
Business response:
We can’t thank you enough for the kind words, Randolph! Your review means a lot to us and lets us know we’re on the right track! We hope you continue to enjoy your investing experience!
My ira rollover came to itrust on 9/23… My ira rollover came to itrust on 9/23 and i had to call twice to track it down, first time there was no record
Business response:
Hi Ken, First off, thank you for your business and for funding your account with multiple rollovers and transfers. Regarding your most recent rollover check, it was received on 9/23, and your funds were released 3-business days later, per our written policy, on 9/28. We receive several checks daily, and it does take time to check them in.
I called my Qualified Plan Management… I called my Qualified Plan Management company and found out they do not provide Crypto Investment option. After doing some in depth research, I later chose iTrustCapital as a means to transfer 20% of my qualified plan into Crypto Currency investment options. Having the ability to transfer existing qualified monies into iTrustCapital makes my overall retirement portfolio more robust / diversified relating to the HUGE future potential that Crypto Currency may offer over the near and espec... read more
Business response:
That's some great insight. Thanks, Charles!
iTrustCapital has a 4.8 star rating with 14,302 reviews.
iTrustCapital is closed now. It will open on Monday at 7:00 a.m.