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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer support via communications Customer support via communications, whether written or verbal, is lacking. Speed of transactions and purchases is a positive. Product variability needs improvement (ie only nine crypto currencies, plus gold and silver). Would like to earn interest on investments.
Simple and efficient Simple and efficient. Good value for a crypto Roth.
This is the place for your Crypto IRAs This is the place for your Crypto IRAs. The fees are the lowest I have found for a custodial account.
I tried setting up a self-directed Roth… I tried setting up a self-directed Roth IRA for my crypto IRA, and it got to a point where there was way too much red tape to make it happen. So i finally gave up and gave iTrust Capital a shot and wish I would have done so sooner. The user experience is so simple, set up was pretty straightforward, and got timely responses from support when I had questions. Definitely recommend!
Another excellent experience. ITrust at A+ Another excellent experience with iTrust Capital. Spoke with Shawn, iTrust representative, and I am very pleased/ impressed. The high praises this company receives - so far - are all warranted. Shawn was great, answered every question thoroughly, was very professional and kind. When I hung up the phone every question was answered. This has been a big deal for me. Hard earned $$ going into this crypto IRA and my experience has been easily the best in the crypto world to date. I’ll ke... read more
Can't trust crypto if they lost 4 FedEx pkgs My first funding operation went well but that was when I opened my account. Subsequent funding attempts of my account failed 4 times before I wondered whether I can trust them to keep my crypto safe when they keep losing the transfer of funds application via FedEx !!
Business response:
Prashant, After reviewing your account, we see that you have not provided the Fed-Ex tracking number to verify delivery. It is critical with these types of transfers that our instructions are followed closely to ensure a smooth transfer. In today's digital world, virtually all custodians except transfer forms digitally. Your current custodian requires original forms with a wet signature to be mailed. This outdated method is designed to make the process as difficult and slow as possible.
Overly complicated process to fund the… Overly complicated process to fund the account. Also crypto deposits
Business response:
Hi John, Thanks for your feedback. We are working as fast as we can to add additional features to make the process as easy as possible. Unfortunately, the IRS only allows IRAs to be funded with USD.
iTrust has the best support I've… iTrust has the best support I've experienced in the crypto investment space, and the iTrust team is very knowledgeable and responsive. I really like the ability to schedule a call. I do hope they update the trading portal so we can set limit and stop-loss orders. I sent an enquiry about this, and Grant got right back to me. He said they're working on updates. Overall, I feel iTrust is the best option.
Solid Option, Among Few Holding crypto and gold in an IRA easily is a great product. There are few alternatives. The execution of the solution by iTrustCapital is a good solid start. Compared to other (non-IRA) crypto and metals broker websites and apps, iTrustCapital offers few asset choices and poor visibility into the performance of each. The pricing is transparent and competitive.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,223 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.