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iTrustCapital

4.8

About this business

Location details

2372 Morse Avenue, #966, Irvine, CA, 92614, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.817,882 reviews
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Nancy Sanders's profile image
Nancy Sanders 
2 years ago

Itrustcapital IRA custodial platform … Itrustcapital offers an interesting platform for crypto and PM IRA's. Ashley was super helpful in answering my questions. 

Business response:

Thank you, Nancy! We appreciate your positive feedback regarding Ashley; she goes above and beyond. Please reach out if you have any additional questions or concerns. Enjoy the platform! 

George Jenkins's profile image
George Jenkins 
2 years ago

Pooya Ferasati Pooya Ferasati Was very helpful of helping me with setting up my crypto Roth IRA he made it very simple. I appreciate help like that when you’re calling a service. I just wanna thank you once again Pooya.😊 

Business response:

Thank you for choosing us, George; we're happy to have you! Excellent service is what we strive for, and we're happy to hear Pooya was very helpful. Please reach out if you have any other questions. 

Consumer's profile image
Consumer 
2 years ago

Trent was amazing! Great customer service! I decided to transfer some funds into iTrust from two different institutions after much consideration and convincing from my husband, who was referred by his brother. I’m so glad I did! Throughout the whole process, from beginning to end, a representative by the name of Trent assisted me. Trent was so patient and kind throughout the whole process. He communicated well and always got back to me when I had a question and believe me, I had a lot of questions. I just want to thank Trent... read more

Business response:

Thank you for choosing us, Consumer! We appreciate you sharing your awesome experience with Trent. Please reach out if you have any other questions. Enjoy the platform! 

Lisa Welti's profile image
Lisa Welti 
2 years ago

Wow! Wow!! I called more than a couple times just to make sure I was setting up my account properly and they were awesome!! alex was super nice and patient. Glad I chose itrust capital to buy crypto with my Roth IRA. 

Business response:

Hi Lisa, thank you for the positive feedback. We're happy to hear about your awesome experience with Alex. If you have any additional questions in regards to your IRA, please reach out to us. Happy investing! 

Kris's profile image
Kris 
2 years ago

You'll pay a little more than market price, plus 1% commission Even though they say it's 1% commission, their execution prices on Cryptos is higher than market price. I was recently filled ETH at $3542 when the market price was between 3480 and 3490. If you take the 1% commission off of this price, I was filled at 3505, which is between 0.5 to 0.75% more than market, which is reasonable considering that they don't charge monthly fees or custody fees. But something to keep in mind, and something they need to make clear on the... read more

Business response:

Hi Kris, There are no hidden fees on transactions. Our fees are the most competitive in the Crypto IRA industry. We do not have Limit Orders. The Conditional Transactions are not Limit Orders, and we make that very clear to clients, including on each Conditional Transaction preview screen. You can find more information about how they work here - https://help.itrustcapital.com/hc/en-us/articles/4964613233043-Conditional-Transactions-FAQ 

DALE WHEELER's profile image
DALE WHEELER 
2 years ago

YOU CAN BE HAPPY WITH iTrust Capital I am so happy with iTrust Capital and Jonathan Kim in particular! I carefully researched for highly recommended companies that offered IRA Rollover of IRAs into cryptocurrency, gold, and silver. iTrust Capital came out on top of all the ones that I reviewed online. Jonathan Kim was so helpful and courteous and his step-by-step process of walking me through and finally rolling my IRA from a previous financial institution to iTrust Capital. I have a little difficulty at times, navigating fo... read more

Business response:

Thank you, Dale! We're happy to have you on the platform. Please reach out if you have any other questions or concerns regarding your IRA. 

customer's profile image
customer 
2 years ago

Great company to invest with. Overall, I had a great experience with Jessica. Itrust capital is one of the best trusted Roth IRA that you can get on the market regarding cryptocurrency 

Business response:

Thank you for choosing us, customer! We appreciate the positive feedback regarding Jessica. Please contact us for any additional questions or concerns. 

Raymond Phillippe Torres's profile image
Raymond Phillippe Torres 
2 years ago

I trust Capital is the way to go I trust Capital is the way to go. You can invest in crypto and other things. You could set up IRAs Roth IRA. They explain everything to you. I am quite illiterate. But they are very patient and they will help you when I had a little problem funding my account they walk me through it, you’ll love them and support. Daniella is very good. 

Business response:

Thank you, Raymond! Excellent client experience is what we aim for, and we're happy to hear that Daniella was helpful. Please contact us if you have any additional questions. 

Dan Nomura's profile image
Dan Nomura 
2 years ago

You can talk to a Human!! It's so refreshing to be able to talk to a person to resolve issues!! It may be an additional expense, but to me. It's the main reason I chose to work with ITRUST. Many people like me are not tech savvy. Investing in Crypto is a very confusing process. I would definitely recommend Itrust to others. I think if you advertise the fact that a person can get help via phone call. You would get more new clients. Also the fees to purchase precious metals are very reasonable. Thank you 

Business response:

Thank you, Dan! Human-to-human experience is what we aim for. Please contact us if you have any other questions. 

Frequently asked questions about iTrustCapital

How is iTrustCapital rated?

iTrustCapital has a 4.8 star rating with 17,882 reviews. 

When is iTrustCapital open?

iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.