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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is a very good way to go for… This is a very good way to go for crypto in a Roth IRA. Humans answer the phone quickly and provide great support. Thank you Jonathan!
Business response:
Thank you, Grant! We strive for human-to-human experience, and we're glad to hear that Jonathan was helpful with your questions.
Conditional limit orders are a joke, an the jokes on us I've set conditional limit orders twice for BITCOIN over a 2-3 day period. In both cases I watched BITCOIN not only drop far below my limit price, but remain lower. In both cases my limit order was executed from $100 to over $200 dollars HIGHER than my limit price. I'm not adding any more funds to iTrust Capital to purchase crypto. There policy is "Our liquidity providers execute and fulfill the transaction(s) at the best possible price, as market conditions allow in re... read more
Business response:
Hi Greg, Please keep in mind that Conditional Transactions are not Limit Orders. Limit orders guarantee an execution price, whereas our Conditional Transactions execute a market order when your trigger price is satisfied by our Qualified Custodian's liquidity providers. You can find additional information about Conditional Transactions here - https://help.itrustcapital.com/hc/en-us/articles/4964613233043-Conditional-Transactions-FAQ Being IRA providers, neither we nor our Custodian, Fortress Trust, are exchanges. We source l... read more
Love iTrust My experience over the last 6 months with iTrust has been excellent. I really like the user interface and crypto asset selection…hopefully they will continue to expand the list. Had a recent security related issue, and Julian in Customer Service exceeded my expectations and left me extremely confident in my account security. I wish every company I do business with had a “Julian”.
Business response:
Thank you, Dave! We're so appreciative of you sharing your positive experience with Julian. Should you have any more questions, please don't hesitate to contact us.
I wanted to do a contribution for 2023 I wanted to do a contribution for 2023 Jonathan walked me through the whole process, and the money was electronically transferred from my checking account to my crypto account. Thank you, Jonathan.
Business response:
Thank you for sharing your positive experience with Jonathan! If you have any additional questions please don't hesitate to reach out to us. Enjoy!
The customer service I’ve received has… The customer service I’ve received has been amazing. It makes me feel like my business matter to them. I highly recommend. It’s also a great way to “set and forget” your crypto investments.
Business response:
Thank you for choosing us, Gina! Enjoy the platform and please reach out for any additional questions.
I-Trust customer service excellence I-Trust representatives were very helpful in assisting the transfer of funds from my 401K to a personal IRA. I would recommend the benefits of this gold/crypto IRA to those interested in protecting their assets into a safe store of value outside the equity markets.
Business response:
Thank you, Alan! Excellent customer service is what we aim for.
It's really refreshing to be able to… It's really refreshing to be able to talk to a person!!!.'This is especially helpful for a new investor in Crypto and Precious Metals. They answer questions and are patient with customers. I would highly recommend them to anyone. Especially new crypto investors.
Business response:
Thank you for choosing us, Dan! Enjoy the platform and please reach out for any additional questions.
Company very carful on verification and…iTrust Capital is great Company very carful on verification and the process was very straight forward. Mark Morales was a pleasure to work with and extremely knowledgeable. If you want to invest your IRA in crypto this is the place to go.
Business response:
Thank you for choosing us, Gary! We're super glad to have you on board. Please reach out for any additional questions. Enjoy!
Why I Chose ITRUSTCAPITAL Ben was extremely helpful in keeping me notified about my rollover transfer. Everything arrived 🙌 timely and safely to my ITA Great customer service and support team. I would highly recommend ITC if you love crypto and trading tax free with small fees and access to Gold and Silver also 😀 Charles Tommarello
Business response:
Thank you for choosing us, Charles! Enjoy the platform and please reach out for any additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 17,882 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.