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iTrustCapital

4.8

About this business

Location details

2372 Morse Avenue, #966, Irvine, CA, 92614, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.816,971 reviews
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John's profile image
John 
4 years ago

Overly complicated process to fund the… Overly complicated process to fund the account. Also crypto deposits 

Business response:

Hi John, Thanks for your feedback. We are working as fast as we can to add additional features to make the process as easy as possible. Unfortunately, the IRS only allows IRAs to be funded with USD. 

Shane Hunt's profile image
Shane Hunt 
4 years ago

iTrust has the best support I've… iTrust has the best support I've experienced in the crypto investment space, and the iTrust team is very knowledgeable and responsive. I really like the ability to schedule a call. I do hope they update the trading portal so we can set limit and stop-loss orders. I sent an enquiry about this, and Grant got right back to me. He said they're working on updates. Overall, I feel iTrust is the best option. 

S.R.'s profile image
S.R. 
4 years ago

Solid Option, Among Few Holding crypto and gold in an IRA easily is a great product. There are few alternatives. The execution of the solution by iTrustCapital is a good solid start. Compared to other (non-IRA) crypto and metals broker websites and apps, iTrustCapital offers few asset choices and poor visibility into the performance of each. The pricing is transparent and competitive. 

Scott's profile image
Scott 
4 years ago

Extremely Satisfied So Far! Extremely pleased with iTrustCaptial so far. Jared Feldman was extremely knowledgeable and very helpful in guiding me through the process of setting up and funding my crypto IRA. When it came time to do a rollover out from my previous custodian, iTrustCaptial provided detailed instructions which made the process as seamless as possible. Jared was always available to answer my questions and was quick to address any issues that I encountered. So far, I highly recommend iTrustCapital if you're in the... read more

David Abukhater's profile image
David Abukhater 
4 years ago

Two Thumbs Up for iTrust I rarely ever write reviews, but my experience with iTrust has been nothing short of amazing and wanted to reassure others that may be on the fence. Ever since first establishing contact with Jared, I've had all my questions answered and every step explained to me so that I could easily fund my account. Honestly, my only regret is that I didn't do this sooner! The heaviest lift (which isn't really that heavy if you throw procrastination to the side) is getting in touch with any of your current retire... read more

Maxamillion's profile image
Maxamillion 
4 years ago

So far the itrust experience has been… So far the itrust experience has been great. I rolled over funds from another IRA and the process went smooth and it's simple to buy the cryptos on the website. Jared has been very helpful along the way and has answered all my questions. 

LA_B's profile image
LA_B 
4 years ago

Hidden fees!!! I'm very unsatisfied about the service. They are charging 10 times normal price in moment of big increase or big decrease in the market. Yesterday, I sold some BTC (which is the most liquid market), I got executed at around 52k when market at Binance/Coinbase was at 55,6k! It's unbelievable the amount of "hidden" fees that they charged in moment of volatility in the market. It should be forbidden, will report to the FCA and will ask them to check my data. ----- To reply to Itrust: How can you explain that on C... read more

Business response:

Thomas, We never change our fees. What you are describing is not possible. Also, you mention the FCA, which is a U.K. agency. Our service is not available in the U.K. If you are an actual client of iTrustCapital, please message us at info@itrustcapital.com so that we can take a look at your account. Update: iTrustCapital is not an exchange and we do not arbitrage trades. We look forward to discussing your issue with you. 

Steven Peters's profile image
Steven Peters 
4 years ago

Easy to set up an account Easy to set up an account! Easy to invest in Crypto! I love it! 

Michael Farinacci's profile image
Michael Farinacci 
4 years ago

The best choice on the street to buy crypto in an IRA ITrustCapital is the best way to buy crypto through your IRA. I was lucky enough to work with Jared Feldman who helped me every step of the way during my rollover. I felt that he would go the extra mile to make sure there was no hold ups during this process. This was the second time I rolled into a crypto IRA and I wish I found iTrust first with there low fees and 5 star service no other choice. 

Frequently asked questions about iTrustCapital

How is iTrustCapital rated?

iTrustCapital has a 4.8 star rating with 16,971 reviews. 

When is iTrustCapital open?

iTrustCapital is closed now. It will open on Monday at 7:00 a.m.