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Jenna Gray Benett at Rate (NMLS #245851)

5.0

About this business

Jenna Gray Benett is your Lafayette local lender. As a loan officer at Rate, one of the largest retail mortgage lenders in the United States, Jenna is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Jenna at (925) 322-3162 for more information! 

Location details

3400 Mt. Diablo Blvd, Suite 3, Lafayette, CA, 94549, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0172 reviews
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dereks's profile image
dereks 
3 years ago

I can't say enough good things about Jenna and her team. Every step of the process I was kept well informed and taken care of. I had issue that had nothing to do with them or me, but Jenna didn't charge me extra, and was extremely positive through every process. I will be recommending her for years to come. 

Business response:

Thank you for this wonderful feedback Derek! It was a true pleasure to work with you. Referrals are the best compliment I can receive. I look forward to staying connected! Until next time, take care. 

Scott's profile image
3 years ago

Jenna provided us great service in our recent home buying experience. Not only was she knowledgeable about all phases of the process, she ensured we closed on time (which was already a quick close!). Definitely recommend and plan to work with her again if the situation presents itself. 

Business response:

Thank you for your kind words Scott! You were so easy to work with. To have retained such a wonderful client makes me love what I do even more. Me and my team truly appreciate your positivity and loyalty. Until next time, take care! 

jeankim37's profile image
jeankim37 
3 years ago

Home selling or buying - it's all incredibly stressful on top of everything else we all have to juggle already in our lives. When I asked our amazing realtor, for a mortgage broker recommendation who can take the lead and minimize stress, she introduced me to Jenna Gray. Jenna and her team are absolutely stellar, the most professional and personable, detail-oriented, efficient and clearly are leaders in their industry. The biggest thing for us was working with someone who can help make the process the least stressful and min... read more

Business response:

Thank you for the kind and thoughtful review! I'm so happy to hear we were able to minimize the stress of the homebuying process, and make the process seamless for you. This is why I love what I do! I truly appreciate all the trust you put into me and my team. 

EDDenison's profile image
EDDenison 
3 years ago

Jenna stayed on top of every step of our loan. From beginning to end she kept us informed as to where it was in the process. She let us know when we had to sign papers and when we messed up the passwords to the sites she was gracious in that she never blinked an eye and just resent links. We will make it a point to send others her way. Thank you Jenna for the amazing job you did. 

Business response:

You are so very welcome! Thank you for your kind words Estelle & Chuck. I will be sure to take care of anyone you send my way, and please remember I'm here to answer any questions you may have about your mortgage going forward. Until then, take care! 

carlabotteselle's profile image
carlabotteselle 
3 years ago

Jenna and her team were great to work with. As first time home buyers, she was able to answer all of our questions and help us better understand the process and was also able to get us competitive rates. The online system used by her company made submitting documents and staying up to date on both the pre-approval and closing process really easy and secure, and ultimately she and her team were able to close my loan with no hiccups or issues. Everything was done online or via zoom during covid, and it was really convenient. H... read more

Business response:

Thank you for your kind words Carla! My team and I really enjoyed working with you. This kind of feedback is why I love what I do! Enjoy your new home, and until next time, take care. 

Juul Family's profile image
Juul Family 
3 years ago

We can't say enough great things about Jenna and Guaranteed Rate! Jenna helped us navigate the process of buying our first home, and the experience was so great we returned to her for our refi this year. Her team is extremely supportive, their online process for submitting and signing paperwork is as easy as one could hope, and she's always happy to make herself available to answer questions and help you feel confident and informed throughout the process. If you're considering lenders I would encourage you to reach out - Jen... read more

Business response:

Thank you for your kind words! So glad my team and I helped make your first home-buying experience great. It was a true pleasure working with you again. Enjoy the lower rate! 

theman's profile image
theman 
3 years ago

This was my second refinance with Guaranteed Rate / Jenna Gray and just like the first one, everything was easy and overall an enjoyable experience. They explained the process, answered my questions and the loan came out exactly as how they told me it would be. I am very happy. 

Business response:

It was a true pleasure working with you again! Until next time, take care and enjoy the lower rate. 

Evelyne's profile image
Evelyne 
3 years ago

I have refinanced twice with Jenna. Each time, it was an easy, personable and smooth process. Jenna is competent and has your best interests at heart. The rates are competitive and the service impeccable. 

Brett B's profile image
Brett B 
3 years ago

This is not an exaggerated review. I’m a 1st time home buyer who needed some guidance throughout the process. Jenna & her team at Guaranteed Rate were fantastic to work with! They explained the process clearly, kept me in the loop, and were very quick to respond to any email/call. Highly recommend!!! 

Frequently asked questions about Jenna Gray Benett at Rate (NMLS #245851)

How is Jenna Gray Benett at Rate (NMLS #245851) rated?

Jenna Gray Benett at Rate (NMLS #245851) has a 5 star rating with 172 reviews. 

When is Jenna Gray Benett at Rate (NMLS #245851) open?

Jenna Gray Benett at Rate (NMLS #245851) is closed now. It will open on Monday at 9:00 a.m.