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JM&A Group

3.2

About this business

JM&A Group, a division of JM Family Enterprises, Inc., is a results-driven company committed to increasing dealers’ bottom-line profits. Rather than simply offering F&I-related products and services, we provide total solutions to dealers nationwide. Our highly-trained field force of 300+ strong, gives us the ability and resources to continuously provide our dealers with unsurpassed in-store support and training. This, combined with our rock-solid financial standing and more than 40 years of experience, has contributed to JM&... read more

Location details

350 Jim Moran Boulevard, Deerfield Beach, FL, 33442, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.2648 reviews
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Dan A.'s profile image
Dan A. 
7 years ago

This company is notorious for not paying out claims. Although it was comforting to know I'm not alone after reading countless similar online complaints, I'm still out $2,500 because they weaseled out of paying 'Prior Damage' and 'Condition' adjustments not paid by the primary insurer. Isn't that the whole point for having a GAP policy in the first place? 

Amber C.'s profile image
Amber C. 
8 years ago

My car was totaled 4 months ago. JM&A sent me a letter stating what they were paying and that it was processed and the check was mailed out. It has now been 20 days and Wells Fargo still has not got a dime from them. I call JM&A group every single day and though their staff are real friendly, they just tell me to wait longer. No claim should take this long. I've been without a vehicle 4 months now, and unable to get a new loan until this one is paid off, I'm also in the process of trying to get approved for a home and want t... read more

Stephanie T.'s profile image
Stephanie T. 
8 years ago

Scam!!! These people did not cover the gap insurance leaving us with a 500.00 bill after my husband totaled his car. Never again would I buy insurance through them. 

Martin R.'s profile image
Martin R. 
8 years ago

Stay away from this GAP warranty. It's unbelievable after reading the complaints on this site, how they still give an unacceptable explanation of them getting away with not covering what they should. They WILL NOT PAY the way it is promised to you when needed. Not recommended at all whatsoever! 

Frequently asked questions about JM&A Group

How is JM&A Group rated?

JM&A Group has a 3.2 star rating with 648 reviews. 

When is JM&A Group open?

JM&A Group is closed now. It will open on Monday at 9:00 a.m.