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JM&A Group, a division of JM Family Enterprises, Inc., is a results-driven company committed to increasing dealers’ bottom-line profits. Rather than simply offering F&I-related products and services, we provide total solutions to dealers nationwide. Our highly-trained field force of 300+ strong, gives us the ability and resources to continuously provide our dealers with unsurpassed in-store support and training. This, combined with our rock-solid financial standing and more than 40 years of experience, has contributed to JM&... read more
350 Jim Moran Boulevard, Deerfield Beach, FL, 33442, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I am CPA. I bought and needed GAP insurance through JM&A. I ran the numbers and I'm thinking that class action lawsuit is in order. Here is the calculation in question: They take the value of the vehicle as calculated by the main insurance carrier and subtract from that amount 90% x the NADA value. My vehicle was valued at $11,742. I have USAA as my main insurance carrier (They are 5 stars in my book. Best insurance carrier if you are eligible to use them.). The NADA value was $14,250. $14,250 x 90% is $12,825. They would no... read more
Don't trust this company by giving them any of your money!! Bought my car in 2014 and paid for the gap insurance, car just got totaled in May 2019 and after reviewing the account for 2 months, we were told they can't cover any of the negative equity in the car!! We get a bill in the mail from the finance company that we owe $4600 to them because JMA Group denied our claim!! I will never take out Gap Insurance with your company again and will gladly let everyone I know how crooked this company is!
Been trying to cancel gap insurance with them and the dealer. My insurance agent has tried for 2 months, now i tried with the dealer. No one is returning calls.
I wish I had read the reviews first before purchasing GAP ins...its a joke...They pay exactly 100% of NOTHING its a con game...you send them all the correct paper work that they require..then they ask for more as time ticks by.I never had GAP ins on any car I had ever purchased,but this time HERTZ Car sales talked me into it...what a complete waste of time and money...Buyer beware...
Terrible, I purchased a gap policy through a dealership and later refinanced with a different financial company. Gap policy was cancelled I received no notice and JM&A was paid but did not refund the balance due to cancellation. Instead, just wants to give the running around although they have the records and does not show they paid anyone.
Copied from my e-mail: Thu, Jan 4, 2018, 4:48 PM I need someone to reach out to me in regards to this account. I had owned a 2014 Chevrolet Sonic purchased in March of 2016 and totaled in May of 2016. Upon purchase I was forced to gain gap insurance in the event of collision due to my age, and once found not at fault for the incident, I was only covered for $46.00 of the $2,100.00 balance remaining with my lender. My credit has gone down drastically and I am looking to finally get this taken care of. I still have not heard b... read more
Worst company ever! If someone had explained this GAP COMPANY did not cover condition adjustment i would have never purchased a contract with them. I financed a 2015 used nisssn altima, this car came with prior damage. Like a chip in the paint, a scratch or two but not 849.00 worth of damage. This company is refusing to pay the balance I owe the finance company because the adjuster said I had prior damage. Which leaves me to pay out of pocket over 1100.00. The worst part is after calling and speaking to a supervisor for abou... read more
If I could leave 0 stars I would my husband paid 800 dollars for GAP upfront and was in a horrible accident and truck is totaled now Bc he refinanced his loan they said they won't cover it! I don't understand why that would matter since they were already paid they still got their money me changing my loan had nothing to do with them
I am very disappointed in this company. The purpose of Gap Insurance is to protect you from extreme financial loss in the event your vehicle is declared a total loss. This company did the exact opposite. Because they valued my vehicle at $2,169 more dollars than what my car insurance valued my vehicle, I am responsible to pay that amount to my lien holder. (They only pay 90% of what they value your vehicle to be) GAP insurance states they will only use NADA to determine the value of the vehicle even though their contract sta... read more
JM&A Group has a 3.2 star rating with 648 reviews.
JM&A Group is closed now. It will open on Monday at 9:00 a.m.