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Joe Myers Ford

4.5

About this business

Location details

16634 NW Freeway, Houston, TX, 77040, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.519,536 reviews
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Justin Kelley's profile image
Justin Kelley 
6 months ago

Don was great to work with and was quick to keep me informed and updated 

Business response:

Thank you for the wonderful feedback! We're thrilled that Don provided excellent service and kept you well-informed throughout the process. Communication is important to us, and we're grateful you chose Joe Myers Ford for your automotive needs! 

pirizj97's profile image
pirizj97 
6 months ago

Very good service the service advisor. He treated me very good and I didn’t have to wait too much longer to get my car from the shop. 

Business response:

We are thrilled to hear about your positive experience with our service team. It's wonderful to know that your service advisor provided excellent care and made sure you felt well taken care of during your visit. We understand how valuable your time is, and we're pleased that the wait time was kept to a minimum while getting your vehicle serviced. Your feedback about the quality service you received means a great deal to us at Joe Myers Ford. We appreciate you taking the time to share your experience and look forward to servi... read more

TxMedic3's profile image
TxMedic3 
6 months ago

Excellence service department. The Service Advisor kept me well informed and pricing was within expected amounts. 

Business response:

Your positive experience means everything to us. We understand how important clear communication and fair pricing are when it comes to service, and we're delighted that our service department delivered exactly what you needed. Having a service advisor who keeps you well-informed throughout the process makes all the difference, and we're thrilled that the pricing met your expectations. Your feedback about the excellent service reinforces our commitment to providing outstanding care for every customer who trusts us with their ... read more

COACHSHELTON3's profile image
COACHSHELTON3 
6 months ago

I have always been impressed and pleased with the service and professionalism of my service advisors. 

Business response:

We are thrilled to hear about your consistently positive experiences with our service team. Your recognition of the professionalism and quality service you receive means so much to us at Joe Myers Ford. We understand how important it is to have trustworthy advisors who take care of your automotive needs, and we're delighted that we continue to meet your expectations. Thank you for taking the time to share your feedback and for being a valued customer. 

domoore1121's profile image
domoore1121 
6 months ago

The dealership was respectful,quick,honest,and professional. If needed I will come back for another service. 

Business response:

We are honored to receive your wonderful feedback! Your comments about our team being respectful and professional truly mean a lot to us. We're pleased that you found our service to be quick and honest - these are values we work hard to uphold every day. It's fantastic to know that your experience with us was positive enough that you would consider returning for future service needs. We look forward to the opportunity to serve you again and continue providing the quality service you deserve. 

chrisaja34's profile image
chrisaja34 
6 months ago

He communicated through the process. He set expectations and exceeded getting the job done He communicated through the process. He set expectations and exceeded getting the job done and getting me on my way 

Business response:

We are privileged to have provided you with such a positive experience. Your feedback about clear communication throughout the entire process truly means a lot to us. It's wonderful to hear that we not only met but exceeded your expectations while ensuring you were kept informed every step of the way. We strive to deliver this level of service to all our customers, and knowing that we succeeded in getting you back on the road efficiently makes our day. We appreciate you taking the time to share your experience and look forwa... read more

LAREYES70's profile image
LAREYES70 
6 months ago

Great check in at dealership! I had no problem checking in and or getting information regarding services 

Business response:

We are thrilled to hear about your positive experience with our check-in process! Your feedback about the smooth service and helpful information you received means so much to our team. We work hard to make every visit as convenient as possible, and knowing that we met your expectations is wonderful to hear. We appreciate you taking the time to share your experience and look forward to continuing to provide you with excellent service in the future. 

mohamedsaeed's profile image
mohamedsaeed 
6 months ago

Mr Donavan was very professional and efficient . .from the phone call to actual service. Thank u kindly 

Business response:

We are ecstatic to hear about your wonderful experience with our team. Your feedback about the professionalism and efficiency you received from start to finish truly means the world to us. It's heartwarming to know that both the initial phone conversation and the actual service met your expectations. We're grateful for customers like you who take the time to share their positive experiences. Thank you for choosing Joe Myers Ford for your automotive needs. 

WACC1213's profile image
WACC1213 
6 months ago

Awesome service. Need snacks in the waiting area. BMW and Lexus always have great snacks 

Business response:

We are elated to hear that you had such a positive experience with our service team. Your satisfaction means everything to us, and we truly value customers like you who take the time to share their feedback. We appreciate your suggestion about adding snacks to our waiting area - customer comfort is important to us, and we'll certainly consider ways to enhance the waiting experience. Thank you for choosing Joe Myers Ford for your automotive needs. 

Frequently asked questions about Joe Myers Ford

How is Joe Myers Ford rated?

Joe Myers Ford has a 4.5 star rating with 19,536 reviews. 

When is Joe Myers Ford open?

Joe Myers Ford is open now. It will close at 9:00 p.m.