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16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
From start to finish the experience was great my situation is challenging my credit has some dings they were able to help and treat me like I was as important as the 800 score thanks again
Business response:
Thank you for your heartfelt review! We understand that navigating credit challenges can be difficult, and we’re thrilled to hear that our team was able to provide you with the support you needed. It’s important to us that all our customers feel valued, regardless of their credit situation. We appreciate your trust in us and are glad we could assist you throughout the process. If there’s anything more we can help you with in the future, please feel free to reach out. We look forward to serving you again!
They were very fast and did everything possible they could to get me in my new car!
Business response:
Thank you for your feedback! We’re glad we could get you into your new car quickly. We appreciate your business and look forward to serving you again!
The staff made the buying experience stress free with no pressure added. They answered all my questions and followed up quickly through the entire process.
Business response:
Thank you for your 5-star review! We're glad to hear that your buying experience was stress-free and that our team provided clear answers and prompt follow-up. Providing excellent customer service is our top priority, and we're thrilled to have been able to make your experience smooth and enjoyable. Let us know if there's anything else we can assist you with in the future!
The service department is currently doing a very good job. Elaine, who is our service advisor, did a great job working with us. I would recommend her to anyone who asked me about the service advisor and that they should go to your dealership for service.
Business response:
Thank you for your kind words and recommendation! We're glad to hear that Elaine provided you with excellent service. We'll be sure to pass along your feedback to her. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you again for choosing us!
The only thing needed are current magazines in waiting room. All magazines were 2023 year
Business response:
Thank you for your 5-star review! We're glad to hear you had a great experience. We appreciate your feedback about the waiting room magazines—keeping them updated is a great suggestion, and we'll make sure to address it. We look forward to serving you again soon!
Great experience. Ness got me in the vehicle I wanted for the price I needed to be at. Had everything ready as I requested prior to my arrival so I was in and out with my new ride in about an hour.
Business response:
Thank you for the great review! Ness is a fantastic member of our team, and we're glad he made the process smooth and efficient for you. Enjoy your new ride, and we look forward to serving you again in the future!
Great environment, understand the customers needs, friendly and knowledgeable staff, treats customers with respect and always making sure the customer is satisfied.
Business response:
Thank you for your review! We’re thrilled to hear that you had a great experience with our friendly and knowledgeable staff. Providing top-notch customer service and understanding your needs is always our priority, and we appreciate your continued trust.
A very good dealer with excellent customer service. Pam is a great service advisor. She keeps me informed of my cars status..
Business response:
Thank you for your positive review! We’re glad to hear you had a great experience with our team, especially Pam. We appreciate your kind words and look forward to continuing to provide excellent service.
I have always been treated like family and not just and number for a sale.
Business response:
Thank you for your kind words! We’re so glad to hear that you’ve felt like part of our family throughout your experience. Providing personal and caring service is our top priority, and we truly appreciate your loyalty. We look forward to continuing to serve you in the future!
Joe Myers Ford has a 4.6 star rating with 18,124 reviews.
Joe Myers Ford is open now. It will close at 9:00 p.m.