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16484 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Kia accepted responsibility for a defective part and replaced it at no cost, which was the right thing to do.
Business response:
Thank you for sharing your positive experience! We're glad to hear that Kia took responsibility and handled the situation to your satisfaction. Providing quality service and standing by our products is a priority for us. If you need any further assistance, feel free to reach out!
Excellent service - Favio Molina was very helpful.
Business response:
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with Favio. Our team is dedicated to providing top-notch service, and it's wonderful to know that Favio was able to assist you. We look forward to serving you again in the future!
The quality of the dealer is decreasing
Business response:
We would like to discuss this with you, but we need more information. Please reach out to Jason Proios at jproios@vtaig.com. Thank you.
Service is always good. I do feel that Mazda service in general is more expensive though compared to other brands i've owned such as Honda, Toyota...
Business response:
Thank you for your feedback and for your loyalty to our service team! We're glad to hear that you're satisfied with the service experience. We understand your concern about pricing, and while Mazda service can sometimes be higher due to the unique components and specialized care, we strive to provide value through quality work and customer care. If you ever have questions about our pricing or available service options, don't hesitate to reach out. We're here to help make your ownership experience as smooth as possible!
Very helpful staff and courteous service. I have confidence in them that my car is being kept in tiptop condition.
Business response:
Thank you for your kind words! We're glad to hear that you found our staff helpful and courteous. Your confidence in us means a lot, and we're dedicated to keeping your car in top condition. We look forward to serving you again in the future!
Took care of the recall item very quickly
Business response:
Thank you for your feedback! We're glad to hear that we were able to address your recall item quickly. Providing efficient service is a top priority for us, and it's great to know we met your expectations. If you need anything else or have further questions, feel free to reach out. We appreciate your support!
Replaced the battery in the CX-30 2021 with no appointment and got me in very quickly did not take them long either.
Business response:
Thank you for your positive feedback! We're glad to hear we could assist you promptly with your battery replacement for the CX-30. Our team always strives to provide quick and efficient service. If you need anything else, feel free to reach out!
Great service! Zack went above and beyond.
Business response:
Thank you for the wonderful review! We're thrilled to hear that Zack went above and beyond to provide you with great service. We'll be sure to pass along your kind words to him. If you need anything else, feel free to reach out!
Great customer service. Fast and easy
Business response:
Thank you for your positive feedback! We're delighted to hear that you had a fast and easy experience with our customer service. Your satisfaction is our priority, and we look forward to assisting you again in the future!
Joe Myers Kia has a 4.3 star rating with 3,143 reviews.
Joe Myers Kia is closed now. It will open at 7:30 a.m.