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JOEY Burrard
- Restaurants
- Vancouver, BC
About this business
Location details
820 Burrard St, Vancouver, Vancouver, BC, V6Z 1X9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 1:00 a.m. | |
| Tue | 11:00 a.m. to 1:00 a.m. | |
| Wed | 11:00 a.m. to 1:00 a.m. | |
| Thu | 11:00 a.m. to 1:00 a.m. | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 11:00 a.m. to 1:00 a.m. |
Business response:
Thank you for your positive feedback! We appreciate your review! Georgia Malamas Guest Service Lead JOEY Burrard
Our choice was based on location - AND previous experiences with Joeys. Service was outstanding - our server could be a model - just a bit too short - haha. Food was OK - a friend dropped in and his steak was pretty lame. TAFN ............
Business response:
Hi Derwyn! Thank you for the 4-star review and for choosing JOEY Burrard! We’re so glad to hear our team provided outstanding service — we’ll make sure your server knows they’re model material (height aside, haha!). We’re sorry to hear the steak missed the mark, though, and appreciate you sharing the feedback. We hope to have the opportunity to welcome you back and make your next visit a 5-star experience! I've emailed you privately to see how I can turn this experience around for you! I look forward to chatting soon. Kel... read more
Location was nice, food was fine – but service lacked (took forever to get drinks or even water – or refills). Overall kinda disappointing – not what would be expected when you're paying $30 for a burger. Really poor value for that reason.
Business response:
Hi Damian, Thank you for sharing your feedback. I’m glad you enjoyed the location and food, but I’m very sorry to hear that the service and delays with drinks, water, and refills left you feeling disappointed. We understand that when you’re dining with us, you should feel that the overall experience reflects the value of your visit. I’ve sent you an email directly as I’d really appreciate the opportunity to learn more about what happened and see if I can make this right. Warmly, Kelsey Bryant Guest Service Manager JOEY B... read more
Outdoor area wonderful, service superb, food delicious. What more could you ask for.
Business response:
We're utterly delighted to hear that you enjoyed our outdoor area, service, and food. Thank you for your kind words! Georgia Malamas Guest Service Lead JOEY Burrard
Business response:
Hi Jason, Thank you for taking the time to leave us a rating. I’m sorry to see that your experience fell short of the 5-star experience we aim to provide. I’d really appreciate the opportunity to learn more about your visit and see if there’s a way I can make it right. I’ve sent you an email directly and hope to connect with you soon. Warmly, Kelsey Bryant Guest Service Manager JOEY Burrard
Business response:
Hello Harold ! Thank you for taking the time to leave a review. If there is any additional feedback you can provide, please let us know! We look forward to hosting you again soon. Georgia Malamas Guest Service Lead JOEY Burrard
Business response:
Thank you for sharing your positive feedback, Bill. We appreciate your review! Georgia Malamas Guest Service Lead JOEY Burrard
Business response:
We are thrilled to hear about your positive experience at JOEY Burrard. Thank you for your feedback, Andrew. Georgia Malamas Guest Service Lead JOEY Burrard
We were greeted with a glass of champagne as we checked in at the hostess desk, something they offered every guest that night. In addition, there was a card at our table wishing us a Happy Anniversary! The waitstaff was excellent, and brought us a special desert to celebrate our anniversary. The menu was varied with several choices for small plates, steaks, pasta, fish and handhelds. The food was excellent, the restaurant was well designed and attractive with indoor and outdoor seating. Even though we live in the US, we have... read more
Business response:
We are utterly delighted to hear about your wonderful experience at JOEY Burrard! Thank you for sharing your special anniversary celebration with us. Georgia Malamas Guest Service Lead JOEY Burrard
Frequently asked questions about JOEY Burrard
How is JOEY Burrard rated?
JOEY Burrard has a 4.7 star rating with 14,964 reviews.
When is JOEY Burrard open?
JOEY Burrard is open now. It will close tomorrow at 1:00 a.m.