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JOEY Kelowna
- Restaurants
- Kelowna, BC
About this business
Location details
2475 BC-97 #300, Kelowna, Kelowna, BC, V1X 4J2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Great food and service fron entering the restaurant until departing
Business response:
Thank you for sharing your experience Steve. We are so glad you enjoyed the food and the friendly service from the moment you arrived until you left. Your kind words mean a lot to our whole team. We look forward to welcoming you back soon for another great visit! Carly Larsen | Office Manager
Dinner was great as usual, had the lobster spaghetti……. Highly recommend
Business response:
Thank you for the lovely review. We are so glad dinner was great as usual and that you enjoyed the lobster spaghetti. We appreciate your recommendation and are happy to be a regular stop for you. We look forward to welcoming you back soon for another meal and more favourites. Carly Larsen | Office Manager
Exceeded expectation. Brought customers two days in a row. Special mention to Kasey (server) and Emma (manager) who made the experience special!
Business response:
Thank you for the wonderful review. We are thrilled that we exceeded your expectations and that you chose to visit two days in a row. It means a lot that our server and manager made the experience special. We appreciate you taking the time to share this and we look forward to welcoming you back soon. Carly Larsen | Office Manager
Food was good, and really fast. Service was slow, and excuses for drinks being delayed. Also was not “upsold” sides for pasta. Asked for garlic toast while getting meal. Only was given 2 menus for 4 ppl. Asked if kids menu available? Not physical menu but they do have options. At time of bill had to ask for to go box. A lot of prompting for things that should be second nature with serving at a restaurant. 3 star experience.
Business response:
Thanks for your feedback. We're glad you enjoyed the food and quick kitchen service, but we’re sorry the overall experience didn’t meet expectations. We missed the mark on service and understand how frustrating it is to have to ask for things that should be standard. We appreciate you bringing this to our attention and will use it to improve. We hope to have the chance to welcome you back to JOEY Kelowna so we can give you the service we stride for. Carly Larsen | Office Manager
Staff were easy to deal with & professional. Only a slight issue with the steak & sushi combo, it came out after three of us were already served our meals. Sounded like someone missed putting the order in. Birthday cheese cake was a very nice touch.
Business response:
We're glad the staff were easy to deal with and professional, and we're happy the birthday cheesecake was a nice touch. We're sorry the steak and sushi combo arrived after most of your party; that does sound like the order may have been missed. We appreciate you letting us know and hope you'll visit again. Carly Larsen | Office Manager
Always awesome. Thank you Olivia for all you do!!!
Business response:
Thank you so much for the kind words. We are thrilled to hear you always have an awesome time here. We appreciate your shout-out and will share your praise with our team. We look forward to welcoming you back soon and doing our best to keep every visit great. Carly Larsen | Office Manager
Had a wonderful experience, our server was a very nice young man, food was excellent. And the manager was also very nice and wore a wonderful smile, didn’t think to get her name. Great place to go for a delicious meal and exceptional service. 🤗
Business response:
Thank you for the lovely review! We’re so glad you enjoyed the food and that your server and manager made your visit special. We appreciate you noticing the service and smile, it means a lot to the team. We look forward to welcoming you back for another delicious meal soon. Carly Larsen | Office Manager
Awesome a wonderful experience and great food , staff are just so pleasant and welcoming
Business response:
We're so glad you had a wonderful experience and enjoyed the food. We appreciate your kind words about our team and are happy they made you feel so welcome. Thank you for taking the time to share this. We look forward to welcoming you back soon. Carly Larsen | Office Manager
Had an amazing meal last night, the steak and ravioli was delicious! Thomas was our server, and we had excellent service all night, including the complimentary cheesecake provided through online booking. Will be back very soon!
Business response:
Thank you for the lovely review! We're delighted that the steak and ravioli hit the mark and that Thomas delivered excellent service throughout your evening. We're glad the complimentary cheesecake from the online booking was a nice finish. We look forward to welcoming you back very soon. Carly Larsen | Office Manager
Frequently asked questions about JOEY Kelowna
How is JOEY Kelowna rated?
JOEY Kelowna has a 4.7 star rating with 7,082 reviews.
When is JOEY Kelowna open?
JOEY Kelowna is open now. It will close tomorrow at 12:00 a.m.