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JOEY Kelowna
- Restaurants
- Kelowna, BC
About this business
Location details
2475 BC-97 #300, Kelowna, Kelowna, BC, V1X 4J2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Food was good. Noisy and slow uncoordinated service. Food came same time as appetizers. Sent it back. Pricy for amount of food.
Business response:
Thank you for taking the time to leave a review Klaus. Your feedback is incredibly valuable to us and we're always looking for ways to make our guests experience better. Our Guest Service Manager will be reaching out to you regarding your experience! Amber Caskey | Office Manager
Young inexperienced staff but tried hard to please. Bar staff not enough and inexperienced. Received martini not shaken with any ice.
Business response:
Hi Patsy, we greatly appreciate you taking the time to share your feedback with us. I've shared your feedback with our team and have dealt with the issue internally. I'd be thrilled for the opportunity to have you in for another martini on us, so I'll be in touch shortly. I look forward to talking more! Emma Brown | Guest Service Manager
The service and food was very good but it was so noisy and crowded we couldn't wait to get out of there. Not the place for a nice quiet dinner.
Business response:
Thank you so much for taking the time to leave a review Bonnie. Your feedback is incredibly valuable. We hope to see you again soon! Emma Brown | Guest Service Manager
Happy to be seated at a quiet booth along back wall. Server was so lovely, pleasant, efficient! I ordered chicken katsu salad, which I’ve had many times previously. It had a different, rather odd taste and left me with an aftertaste of onion for hours after - never has happened before. Had a “She Pretty” cocktail , which is ridiculously small…. My partner enjoyed his salmon dinner. Have always loved Joey, but was again disappointed at the changes…
Business response:
Hi Carol, always a pleasure to have you in! We're glad to hear you had excellent service. I've shared your feedback about your salad and our pricing with our team. We'd love to do something for you on your next visit in. Looking forward to having you back in soon! Emma Brown | Guest Service Manager
Nice experience ,but they brought the ticket without asking for it while we where still drinking our latest sips. I think it was not appropriate
Business response:
Hi Antonio, thank you for taking the time to share your feedback. I've reached out to you and left a voicemail in hopes of rectifying this situation for you. We never want you to feel rushed while dining with us and apologize for how that left you feeling. Looking forward to chatting more with you! Emma Brown | Guest Service Manager
Made a dinner reservation -got sat in the lounge in the highest traffic area and was repeatedly bumped into by customers and staff -was supposed to be a 50 th birthday dinner -not good at all
Business response:
Hi Gary, thank you for taking the time to share your feedback. The quality and enjoyment of your experience is of the utmost importance to us. Thank you for connecting with us this weekend and giving us the opportunity to rectify the situation. Please let me know if there is anything else I can do to turn this around for you. Emma Brown | Guest Service Manager
New renovations just created a huge open space that is too noisy and see no benefit at all. Food is smaller amounts and the Market Salad that was supposed to have strawberries had only one slice and a couple of beet cubes and a bit of corn. Very disappointing. The server was new and she was poor actually. When entering the order etc in the tablet she hovered over the table while she slowly entere it, then left. She did not clear dirty dishes and when we were trying to get her attention for the bill, she was pouring water... read more
I indicated it was a special birthday celebration in advance however it wasn’t acknowledged. It was very busy and servers were busy however I was disappointed 75 & 85) brother & sister celebration.
Business response:
Good Afternoon Thank you for taking the time to leave your review. I apologize your experience was not up to our standards, and we’d love the opportunity to provide an exceptional experience for your next visit. Please email me at cailan.mitchell@joeyrestaurants. I look forward to hearing from you, Cailan Mitchell Manager
Very meh. Got there and despite having a reso was sat at a dark corner lounge seat that needed to be prepared before we sat down. The table was served by the bartender, too. Despite his best efforts it was impossible for him to be the bartender and take care of our table well. The food was meh. I had butter tofu, which was terrible compared to an traditional Indian restaurant - maybe that’s my fault for ordering an Indian dish at a non-Indian restaurant. My friend had the chicken parm, which looked like hospital food and ap... read more
Business response:
Hello, Thank you for taking the time to leave a review. We take feedback very seriously and genuinely want to thank you for bringing this to our attention. If you could email me at cailan.mitchell@joeyrestaurants, I would like to discuss this further. I look forward to hearing from you, Cailan Mitchell Manager
Frequently asked questions about JOEY Kelowna
How is JOEY Kelowna rated?
JOEY Kelowna has a 4.7 star rating with 8,456 reviews.
When is JOEY Kelowna open?
JOEY Kelowna is open now. It will close tomorrow at 1:00 a.m.