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JOEY Lansdowne
- Restaurants
- Ottawa, ON
About this business
Location details
825 Exhibition Way, Unit 103, Ottawa, ON, K1S 5J3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
The waiter could not keep up with our orders as we were 5 of us, he mixed up the cakes at the end and then told one of our guests that the cake would be free and it wasn't really. My cake arrived on my son dish and then it spilled over as well. My steak I ordered was chopped up in a sauce and I wanted a whole steak. However, even though this happened overall was a great night. He did his best, was just too bad that my biday cake arrived on the same dish as my son donuts.
Business response:
Hi, Thank you for taking the time to leave your review! We rely on reviews like yours to keep raising our standards. If there is any other feedback you can provide, please email me at the email provided in the private reply. We would love the opportunity to turn that 4 star into a 5 star! I look forward to hearing from you soon, JOEY Lansdowne Team
Had issues with the orders on our table. It was a big table. 2 people didn’t get there supper, waited over 25 minute.
Not a great experience today. Sushi cones fell apart which is not the way they usually are, the gyoza's were not hot and the chicken lettuce wraps were sad...lettuce was brown in spots and because it was the inside smallest piece you couldn't get the leaves apart...had to ask for another larger lettuce stack. Also the amount of chicken is disgraceful. You used to be able to get 4 very good size wraps from this order now you barely can get 3...they are now serving about a 1/2 breast of chicken per order which is just not r... read more
Business response:
Hi Mary, We are so sorry that we fell short on an exceptional experience for you. We take feedback very seriously and genuinely want to thank you for bringing this to our attention. If you could email me at the email provided in the private message, I would like to discuss this further. I look forward to hearing from you soon, JOEY Lansdowne Team
It was quite dark and hard to read the menu. The food was decent, but the service was very slow. We were also incorrectly charged and only noticed after paying. When we asked our server to check, she disappeared and continued serving other tables. After waiting 20 minutes without an update, we were about to leave but asked a manager who walked by. The server eventually returned and said she believed the charge would be refunded automatically.
Business response:
Hi Allie, We are so sorry that we fell short on an exceptional experience for you. We take feedback very seriously and genuinely want to thank you for bringing this to our attention. If you could email me at the email provided in the private message, I would like to discuss this further. I look forward to hearing from you soon, JOEY Lansdowne Team
Our experience was very disappointing. We were celebrating my birthday and noted this in the reservation, yet after reminding the staff multiple times, the cake never arrived- even after waiting 1.5 hours. Our server also kept forgetting basic requests and was rude when we followed up. This completely ruined the celebration, and unfortunately neither I nor my guests plan to return.
Frequently asked questions about JOEY Lansdowne
How is JOEY Lansdowne rated?
JOEY Lansdowne has a 4.7 star rating with 13,115 reviews.
When is JOEY Lansdowne open?
JOEY Lansdowne is open now. It will close tomorrow at 12:00 a.m.