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JOEY Lansdowne
- Restaurants
- Ottawa, ON
About this business
Location details
825 Exhibition Way, Unit 103, Ottawa, ON, K1S 5J3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Our server was barely available. They hardly came to our table . Our food was cold and we were unable to order drinks when they were empty. We felt ignored and then rushed out.
Was disappointed in seating. Made a reservation weeks ago. We were 2 and sat at one of the long tables in the open area with people we didn't know at one end. It was very busy (before Jo Koy show) but figured since we made a reservation this wouldn't happen. And we showed up 15 minutes before our reservation time, so wasn't because we were late.
Food was fair Portion size was indicative of shrinkflation Service was ok
Business response:
We thank you for sharing your feedback. We're glad the service was okay, and we're sorry the food felt only fair and that the portions seemed smaller than expected. We appreciate you letting us know. Comments like this help us understand what matters to our guests. We hope you'll consider visiting again. JOEY Lansdowne Team
Prices are a bit steep in my opinion $25.50 for a glass of very low end wine. Apps are very expensive $25.25 for chicken lettuce wraps with very little chicken to speak of. Either need to lower the prices a bit or provide a bit larger portions for this price. For most people this menu is over the top expensive $26.25 for a burger that is just ok. Local burger next door, owned by the same person is only $22 and is a better burger.
Business response:
Thank you for taking the time to share your feedback. We’re glad you joined us and truly appreciate your honest comments about pricing and portion sizes. We understand that value is an important part of the overall experience, and we’re sorry to hear that certain items didn’t meet expectations for the price point. Your feedback regarding the wine, lettuce wraps, and burger will be shared with our leadership and culinary teams for review. If you’d like to discuss your visit further, we’d welcome you to reach out to us directl... read more
I find in all my visits l, I’m constantly asking the server for more water, I feel like I’m always tracking the server down to ask for the bill, not really any follow up with the servers. I always reserve at Joeys for convenience but not sure if we’ll come back the happy hour menu is also not the greatest anymore.
Business response:
Hi Jennifer, Thank you for taking the time to share your honest feedback. We’re sorry to hear that your visits have consistently felt lacking in follow-up, from having to ask repeatedly for water to tracking someone down for the bill. That’s not the level of attentiveness we aim to provide, and we understand how frustrating that can be. We also appreciate your comments about the happy hour menu and will be sharing this feedback with our team. We’d really value the opportunity to follow up with you directly and learn more abo... read more
Everything was great until they told us to move or leave because they needed our table for other clients. Sorry but if I, individually, spend more than $170 at your restaurant.. don’t come claim my table. This is NOT McDonalds or Tim Hortons.
Business response:
Hello Dominique, Thank you for taking the time to share your feedback. We’re glad to hear that everything was great up until that point, but we’re very sorry for how that situation was handled. We appreciate you bringing this to our attention, as this is something we’ll be addressing with our team to ensure it’s handled more thoughtfully in the future. If you’d like to discuss your visit further, we’d welcome you to reach out to us directly at the email provided privately. JOEY Lansdowne Team
Frequently asked questions about JOEY Lansdowne
How is JOEY Lansdowne rated?
JOEY Lansdowne has a 4.7 star rating with 13,115 reviews.
When is JOEY Lansdowne open?
JOEY Lansdowne is open now. It will close tomorrow at 12:00 a.m.