JOEY Sherway

Roohanee 

on OpenTable

3 weeks ago

We came in with a reservation. Was advised will be getting a booth as mentioned, if we wait a bit. We waited but got sat upstairs at a table top, right under an AC that was dropping water on the table and my self. The entire floor on the side was wet. We had to move my chair so I don’t get water everywhere. Extremely slow service, the bill came wrong, also believe was over charged for a drink. I usually have a great experience at joeys but today was severely lacking. 

Mona 

on OpenTable

3 weeks ago

Found the upper dining room loud. Servers were very nice and food unimpressive for the price. Ordered Tofu Salad Bowl which was not what I expected and a quarter avocado was added for an extra charge of $4.25 - ridiculous!!! Cactus Club Tofu Bowl cheaper and much better. My husband had the chicken club which came on a bun and was very soggy. Again, not impressed. 

Vanessa 

on OpenTable

3 weeks ago

UPDATE: based on my original review, the manager (Maddie) contacted me to address my concerns. She was lovely by kindly acknowledging our concerns, genuinely cared and encouraged us to come back for a much better experience. The original experience wasn't great, but we really appreciated the follow-up and effort to make things right. We're not eager to return. We made a reservation at 4:45pm and were patient enough to wait until we saw other patrons being seated before us even though we arrived before them. When I wen... read more

Karan 

on OpenTable

3 weeks ago

So starting with the service, we sat for a while without being approached by anyone. We had to flag down a server and ask to be attended to. Once our server came by the service was acceptable. The food - appetizers and drinks are fantastic, the Joeys Cheeseburger is bland. Literally no seasoning. The chicken fajitas were amazing. Our second order of drinks was messed up and we had to send it back. Overall, not bad, however we expected better service. Without complaining too much, when you’re watching servers stand in groups ... read more

Nuosha 

on OpenTable

a month ago

I’ve been ordering the Chicken Parmigiana at Joey Sherway Gardens for years, usually 5–6 times a month, and I’ve always enjoyed it. Unfortunately, this time was extremely disappointing. The pasta was very dry, with almost no tomato sauce and very little flavour. The chicken portion was much smaller than usual and was also bland. It was one of the worst meals I’ve ever had at Joey Sherway Gardens. I hope this was just an off day, because this experience was far below the quality I’ve come to expect.