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JOEY Sherway

4.6

About this business

Location details

25 The West Mall, Unit 500, Etobicoke, ON, M9C 1B8, Canada

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WeekdayScheduleStatus
Mon11:00 a.m. to Midnight
Tue11:00 a.m. to Midnight
Wed11:00 a.m. to Midnight
Thu11:00 a.m. to Midnight
Fri11:00 a.m. to 1:00 a.m.
Sat11:00 a.m. to 1:00 a.m.
Sun11:00 a.m. to Midnight
4.619,452 reviews
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Luke's profile image
Luke 
a year ago

Waterdown ice tea. We had to asked to be replaced. A single Mouse run thru the dining room. Food not as good as 6mo ago. The sushi was not worth the price. Salmon sushi salon was cooked tase to be asked by hot peppers. Tuna sushi the rice was dry on the surface. Stake was very good. Overall 80$ per person ? Many other places will be better for the price. Sorry it used to be one of our favorites, but it will not be any more. Just to add positive. The server was very nice and polite. Sorry. 

Business response:

Hi Luke, I am so sorry to hear about this experience - My team will reach out to you this afternoon! 

Samantha's profile image
Samantha 
a year ago

Honestly I love joeys and my sister came down to visit for the holidays and I reserved the upstairs lounge and we were seated in the back corner where the staff were dropping off the dishes and on the first floor. The server she was nice but I only saw her twice…. It was not the vibe and I’m super disappointed. I never write reviews but I left feeling a bit upset. 

D's profile image
D 
a year ago

Food was agreeable, however, we were seated in the upstairs lounge and it was quite cold. The only heat source were overhead hockey-rink style heaters. Our server was cordial. The food is a bit on the pricey side, and the tipping options started at 18%. I've always been a generous tipper when I receive great service, in fact, I've been criticised by my peers for being too generous at times, but a starting point of 18% for an average to less- than- average experience is starting to fatigue my sensibilities. 

Neil's profile image
Neil 
a year ago

Didn’t take out drink order. Forgot to order our appetizer. Brought the wrong dinner meal. Lots of mistakes but were nice enough to comp a round of drinks and apps. The worst part was they said they had a large group to look after so service would be slow, as if I wasn’t as good as their party of water drinking teenagers. Makes me appreciate the Keg so much more. But it’s the holidays and things happen. Might given them another shot in the new year. 

Raj's profile image
Raj 
a year ago

I’ve been a regular customer at the Sherway location for the past 5 years. I went twice this week and the services has declined. I thought my first visit this week was a one off but today I noticed that the service has declined significantly, had to flag a server down just for water, my client wasn’t even finished his meal and the server asked to take it away. I even had to tell the hostess that there wasn’t any soap in the men’s bathroom. I think my Joey days are over. 

Sherice's profile image
Sherice 
a year ago

Set a reservation for a birthday dinner and wasn’t acknowledged at all. I usually have a good time at this location and wish I chose somewhere else to celebrate. 

Business response:

Hi Sherice, Thank you for your feedback, we are truly sorry to hear about your experience. We understand how important it is to feel celebrated, especially on your birthday, and we regret that we didn’t meet your expectations this time. Please know that we take your comments seriously and will address this with our team to ensure it doesn’t happen again. Please feel free to reach out to myself directly if there is any additional information you would like to share. We hope you’ll give us another chance to provide the great e... read more

Anto's profile image
Anto 
a year ago

Good was good, my guests steak was ok in his opinion and my blackened chicken I really enjoyed. The cost was very high for me in comparison to other places. Two glasses of house red for $32 and they were 5oz is quite high. Good meal but a $182 lunch with tip is going to have me go elsewhere next time. 

Catherine's profile image
Catherine 
a year ago

Overall food was good, service was okay. Had to get servers attention to take our order and remind server of drink order. Asked for a high chair for our youngest guest and the high chair we received was filthy and coated in food. No one offered to clean it. It was quite gross. One of our guests had to clean it for the baby, the hostess just watched. Disappointed but good was good. 

Johnny's profile image
Johnny 
a year ago

Music was too loud. Could not hear my guest speak Lunch was an hour however we had a new waitress and it took about hour and half Food was ok I am a repeat customer however the service needs to pick up a little more speed as we all have to get back to work! 

Business response:

Hi Johnny, Thank you for your honest feedback, will share the coaching with the team. We truly appreciate your loyalty! Thank you, Victoria Haufek Assistant General Manager 

Frequently asked questions about JOEY Sherway

How is JOEY Sherway rated?

JOEY Sherway has a 4.6 star rating with 19,452 reviews. 

When is JOEY Sherway open?

JOEY Sherway is closed now. It will open at 11:00 a.m.