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JOEY South Common
- Restaurants
- Edmonton, AB
About this business
Location details
9911 19 Ave NW, Edmonton, Edmonton, AB, T6M 1M4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Had what I would call a bewildering experience at Joey South Common today. A few coworkers and I went for lunch, and although it wasn't a bad time by any means, it was just a bit odd. We were sat by the hostess, and then a server came and took our drink order. Somebody else dropped off our drinks, and then another girl came over and introduced herself as our server (which seemed weird since our drink order was already taken). The server was probably new as she was very nervous, shifty and asked about 1000 times if we wanted ... read more
Business response:
Hello Sara Dean, Thank you for taking the time to provide feedback. I'm sorry you did not receive good service and that we did not get it right with the Farmer's Market salad. I would love to speak with you further if you could please email info@joeyrestaurants.com with your contact information. I hope to hear from you soon. Best, Delaney | Assistant General Manager
Ordered the chilli chicken and had a fly on it , told waitress and they got me another order of it only to find piece of hair in it as well , was disgusted , lost my appetite
Business response:
Hello Kerr, I apologize your recent experience was not up to the typical JOEY standard. We review and value all customer feedback and will be sharing this with the rest of the team. Please reach out to me at egraham@joeyrestaurants.com and I’d love to personally accommodate a reservation for you for your next visit.
My family and I were at Joey’s South Common this evening and our meals were less than stellar. I must say that my meal, my husband’s and my Granddaughter’s were good. However my daughter- in-law’s steak was tough, my son’s steak over cooked and my Grandson’s steak Frites was cold and very tough. The service was extremely slow,but the restaurant was busy. Our server was friendly and pleasant. Considering what we spent all the meals should have been better.Sorry.
Business response:
We are very sorry to hear you had a negative experience. We strive to provide the best hospitality possible. If you are open to chatting further, please do reach out to me at egraham@joeyrestaurants.com. I look forward to connecting with you soon.
Cold food and very slow service
Business response:
Hello Sean, I am disappointed to hear that your experience was not as great as we would have liked. I would love the opportunity to connect with your further. Please email me at egraham@joeyrestaurants.com. Thank you
RecommendedAlways loved this place but don’t expect to make a reservation. They say they take them but no matter how far in advance you try, nope! Yet, no issues with any other location. At this one you have to email a particular person only once they hear it’s a larger party. Odd the other locations don’t have the same requirement. I was told by someone in the industry (another Joeys) this location doesn’t like taking reservations for bigger parties. I just tried again this year and same response. The manager suggested I walk in a... read more
Business response:
Hi Maria, I apologize that our reservation system has affected you negatively. I hope that you can understand that we are a very busy restaurant and taking large reservations during peak times negatively affects many guests. I would be happy to speak with you more about this at your earliest convenience. Please email me at kschroter@joeyrestaurants.com
Had dinner with my crew at 8pm tonight. It’s now 5am and I’ve been violently throwing up my guts for the last half hour. Fun!
Business response:
Hi Jj, please contact me a kschroter@joeyrestaurants.com to speak with me further about this.
Never had a problem until today, when the wrong credit card was processed- rather than void or refund the purchase and take payment from the right card, they took a hard line and said I couldn’t be helped - unless I paid a second time and waited 4 days for a “money manager” to call me back. All in the name of security purposes. (Like this is my move to scam them out of $25!!) Embarrass and offended I went from taking clients there a couple times a week to never again. Well played Joey!
This was my first time in a Joey restaurant. My husband has frequented locations in Toronto, and said they were good. His steak was good and I ordered the Farmers Market Chicken Salad.... Description- hourly roasted chicken, golden beets, fresh corn, emerald kale, Haas avocado, toasted almonds, aged cheddar cheese $18.75 I typically steer clear of salad but I didn’t this time. I wanted a salad and thought this sounded perfect. But this is what I got......maybe 4 shredded chunks of chicken, no beets, a couple of corn kernels,... read more
Food was great just disappointed with the service. 15 minutes to get first drink. One of our party ordered wine was told they were having problems with the wine keg. No offer of trying a different kind and it never did show up. Ordered a beer when the main course came and it never showed up either, no explanation or apology. Not sure I would go back to be honest.
Frequently asked questions about JOEY South Common
How is JOEY South Common rated?
JOEY South Common has a 4.7 star rating with 7,267 reviews.
When is JOEY South Common open?
JOEY South Common is closed now. It will open at 11:00 a.m.