This profile has been claimed by the business owner or representative.
John Ray & Sons
- Heating & Air Conditioning/HVAC
- Troy, NY
About this business
John Ray & Sons has been providing energy services to Capital Region families and businesses for over eleven decades. Whatever your energy needs, we’re here to meet them – from home heating and cooling sales and installation with expert HVAC repair service to reliable fuel delivery at affordable prices. And, we are here for you 24 hours a day, 7 days a week. We respond quickly and efficiently to your heating and cooling needs with a fleet of more than 50 digitally dispatched service, installation, and delivery trucks – eac... read more
Location details
2900 6th Ave, Troy, NY, 12180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Lisa Doyle is our contact when ordering an oil delivery from John Ray and Sons. Lisa's proficiency and acumen is outdistanced only by her professional, yet personal and friendly, attention to detail in her fulfilling our needs, every time without exception. John Ray and Sons is fortunate to have her in it's employ, as are any customers who are lucky enough to have her coordinate their delivery! The delivery staff follow our instructions in every way. We are extremely satisfied with the outstanding service we have received ... read more
Business response:
Thank you for taking the time to share your feedback. We really appreciate it. We look forward to continuing to provide you with the best customer service possible and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm regards, John Ray & Sons.
We have switched to COD through John Ray a couple years ago after having a terrible time with another local oil company. I have had an amazing experience with Lisa setting up my deliveries. She even hooked me up with a great service guy since ours would never show up. I would highly recommend them!
Business response:
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, John Ray & Sons.
I just had a delivery today (2/18/25). I wanted to share that the driver (who I was told was Billy B.) was so very nice and appreciated me coming outside to thank him for our delivery and more importantly willing to tackle the icy driveway and ice covered snow. You have very good employees - this also includes the girls in the office!! Always very helpful.
Business response:
Thank you for the positive feedback, Anne. We are lucky to have customers like you, and we look forward to continuing to meet all of your home service needs! Best Regards, John Ray & Sons.
just had Kyle come and service my oil tank / furnace. He was excellent. An extremely knowledgeable, informative, and friendly technician. He was thorough in his service and answered any and all questions I had as a new customer. Thank you again, Kyle!
Business response:
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, John Ray & Sons.
My son has John Ray for fuel oil and servicing his furnace. When he is working, I go to his house. My experience with the office was professional and personable handling my request in a timely manner. My experience with Vinny the service tech was knowledgeable, professional and personable. In my opinion, John Ray office and service tech Vinny deserve a five-star rating. Elaine
Business response:
Elaine! Thank you for taking your time to leave us a positive review! We are happy to hear that you are pleased with our service and we hope to continue to meet your needs! Best, John Ray & Sons.
Technician Vinny came over to clean our furnace on time and did a great job for us. I will use John Ray &Sons again in the future for sure. Thank you Vinny.
Business response:
Kittyoink123! Thank you for taking your time to leave us a positive review! We are happy to hear that you are pleased with our service and we hope to continue to meet your needs! Best, John Ray & Sons.
Every interaction I have with John Ray & Sons is fantastic. I recently switched from a different provider and I couldn't be happier.
Business response:
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, John Ray & Sons.
Always on time. Monitor my oil usage, courteous when I call in .
Business response:
Thank you for taking the time to share your feedback. We really appreciate it. We look forward to continuing to provide you with the best customer service possible and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm regards, John Ray & Sons.
Helpful and knowledgeable customer service
Business response:
Thank you for taking the time to share your feedback. We really appreciate it. We look forward to continuing to provide you with the best customer service possible and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm regards, John Ray & Sons.
Frequently asked questions about John Ray & Sons
How is John Ray & Sons rated?
John Ray & Sons has a 4.9 star rating with 275 reviews.
When is John Ray & Sons open?
John Ray & Sons is closed now. It will open at 9:00 a.m.