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John Ray & Sons

4.8
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About this business

John Ray & Sons has been providing energy services to Capital Region families and businesses for over eleven decades. Whatever your energy needs, we’re here to meet them – from home heating and cooling sales and installation with expert HVAC repair service to reliable fuel delivery at affordable prices. And, we are here for you 24 hours a day, 7 days a week. We respond quickly and efficiently to your heating and cooling needs with a fleet of more than 50 digitally dispatched service, installation, and delivery trucks – eac... read more

Location details

2900 6th Ave, Troy, NY, 12180, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8259 reviews
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Robert N.'s profile image
Robert N. 
on Birdeye

2 months ago

Every interaction I have with John Ray & Sons is fantastic. I recently switched from a different provider and I couldn't be happier. 

Business response:

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, John Ray & Sons.  

Harry W.'s profile image
Harry W. 
on Birdeye

4 months ago

Always on time. Monitor my oil usage, courteous when I call in . 

Business response:

Thank you for taking the time to share your feedback. We really appreciate it. We look forward to continuing to provide you with the best customer service possible and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm regards, John Ray & Sons.  

Annmarie P.'s profile image
Annmarie P. 
on Birdeye

5 months ago

Helpful and knowledgeable customer service 

Business response:

Thank you for taking the time to share your feedback. We really appreciate it. We look forward to continuing to provide you with the best customer service possible and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm regards, John Ray & Sons.  

Diane C.'s profile image
Diane C. 
on Birdeye

7 months ago

While we had to wait longer than expected- it was worth the wait. The tech was very professional n efficient. 

Business response:

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, John Ray & Sons.  

Barbara M.'s profile image
Barbara M. 
on Birdeye

9 months ago

I've been happy with the service and will be even happier once my new unit arrives and is installed. 

Business response:

Barbara! Thank you for taking your time to leave us a positive review! We are happy to hear that you are pleased with our service and we hope to continue to meet your needs! Best, John Ray & Sons.  

George S.'s profile image
George S. 
on Birdeye

9 months ago

Great service arrived on time extremely polite saw the problem explained it to me and fixed it quickly 

Business response:

Thank you for taking the time to leave us a positive rating, George. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us and that we were able to meet all of your service needs!  

WAYNE R.'s profile image
WAYNE R. 
on Birdeye

11 months ago

Great as always 

Business response:

Thank you for the positive feedback, Wayne. We are lucky to have customers like you, and we look forward to continuing to meet all of your home service needs! Best Regards, John Ray & Sons.  

DEBORAH M.'s profile image
DEBORAH M. 
on Birdeye

a year ago

Was friendly and got everything hooked up and running 

Business response:

Thank you for taking the time to give your feedback. We really appreciate it. At We look forward to continuing to provide you with the best customer service and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm Regards, John Ray & Sons. 

JAMES CARACCI C.'s profile image
JAMES CARACCI C. 
on Birdeye

a year ago

Great service 

Business response:

Thank you for taking the time to give your feedback. We really appreciate it. At We look forward to continuing to provide you with the best customer service and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm Regards, John Ray & Sons. 

Frequently asked questions about John Ray & Sons

How is John Ray & Sons rated?

John Ray & Sons has a 4.8 star rating with 259 reviews. 

When is John Ray & Sons open?

John Ray & Sons is closed now. It will open tomorrow at 9:00 a.m.