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John Ray & Sons - Troy, NY
- Heating & Air Conditioning/HVAC
- Troy, NY
About this business
John Ray & Sons has been providing energy services to Capital Region families and businesses for over eleven decades. Whatever your energy needs, we’re here to meet them – from home heating and cooling sales and installation with expert HVAC repair service to reliable fuel delivery at affordable prices. And, we are here for you 24 hours a day, 7 days a week. We respond quickly and efficiently to your heating and cooling needs with a fleet of more than 50 digitally dispatched service, installation, and delivery trucks – eac... read more
Location details
2900 6th Ave, Troy, NY, 12180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
failed to follow up on missed installation because of snow. failed to call when message left for replacement furnace. doing great job on the auto deliveries.
DOING A GREAT JOB. THANK YOU
Business response:
Thank you for taking the time to give your feedback. We really appreciate it. At We look forward to continuing to provide you with the best customer service and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm Regards, John Ray & Sons.
The people at John Ray are really great. I've been a customer for many years. The service technicians, delivery drivers, customer service representatives - all are top notch.
Business response:
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic to know that you are happy with our technicians and services! Thank you, John Ray & Sons.
Kyle S. from John Ray & sons worked on our furnace when it died one night. He came at 2:00am to help get it going again! Then returned and figured out the problem. The board was shorting out. Fixed all of our problems. Fantastic work.
Business response:
Thank you for the positive feedback, Patrick. We are lucky to have customers like you, and we look forward to continuing to meet all of your home service needs! Best Regards, John Ray & Sons.
Got my delivery within one day
Business response:
Thank you for the positive feedback, Valley. We are lucky to have customers like you, and we look forward to continuing to meet all of your home service needs! Best Regards, John Ray & Sons.
Always attentive and professional
Business response:
Joseph! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, John Ray & Sons.
The tech professionals and knowledgeable
Business response:
Thank you for taking the time to leave us a positive rating, Eltaib. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us, and that we were able to meet all of your service needs!
None Thanks for the customer service
Business response:
Thank you for taking the time to leave us a positive rating, John E Trapatsos. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us, and that we were able to meet all of your service needs!
The service that we have been experiencing has been fantastic. We all know nobody's perfect but any time we have an issue Jamie takes excellent care of us on seeking the resolution.
Business response:
Janice ! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, John Ray & Sons
Frequently asked questions about John Ray & Sons
How is John Ray & Sons rated?
John Ray & Sons has a 4.8 star rating with 258 reviews.
When is John Ray & Sons open?
John Ray & Sons is closed now. It will open on Monday at 9:00 a.m.
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