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John Ray & Sons

4.9

About this business

John Ray & Sons has been providing energy services to Capital Region families and businesses for over eleven decades. Whatever your energy needs, we’re here to meet them – from home heating and cooling sales and installation with expert HVAC repair service to reliable fuel delivery at affordable prices. And, we are here for you 24 hours a day, 7 days a week. We respond quickly and efficiently to your heating and cooling needs with a fleet of more than 50 digitally dispatched service, installation, and delivery trucks – eac... read more

Location details

2900 6th Ave, Troy, NY, 12180, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9276 reviews
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Patrick D.'s profile image
Patrick D. 
2 years ago

Kyle S. from John Ray & sons worked on our furnace when it died one night. He came at 2:00am to help get it going again! Then returned and figured out the problem. The board was shorting out. Fixed all of our problems. Fantastic work. 

Business response:

Thank you for the positive feedback, Patrick. We are lucky to have customers like you, and we look forward to continuing to meet all of your home service needs! Best Regards, John Ray & Sons. 

VALLEY VIEW FARM NORTH L.'s profile image
VALLEY VIEW FARM NORTH L. 
2 years ago

Got my delivery within one day 

Business response:

Thank you for the positive feedback, Valley. We are lucky to have customers like you, and we look forward to continuing to meet all of your home service needs! Best Regards, John Ray & Sons. 

JOSEPH MARTINO M.'s profile image
JOSEPH MARTINO M. 
2 years ago

Always attentive and professional 

Business response:

Joseph! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, John Ray & Sons. 

ELTAIB A.'s profile image
ELTAIB A. 
2 years ago

The tech professionals and knowledgeable 

Business response:

Thank you for taking the time to leave us a positive rating, Eltaib. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us, and that we were able to meet all of your service needs!  

JOHN E TRAPATSOS J.'s profile image
JOHN E TRAPATSOS J. 
3 years ago

None Thanks for the customer service 

Business response:

Thank you for taking the time to leave us a positive rating, John E Trapatsos. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us, and that we were able to meet all of your service needs!  

JANICE D.'s profile image
JANICE D. 
3 years ago

The service that we have been experiencing has been fantastic. We all know nobody's perfect but any time we have an issue Jamie takes excellent care of us on seeking the resolution. 

Business response:

Janice ! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, John Ray & Sons 

Mark M.'s profile image
Mark M. 
3 years ago

I've been with John Ray and Sons over 12 years. Always had excellent service. Noticed I was low on propane recently and they sent a truck the next morning. My 700 ' driveway was covered by snow the night before and that didn't stop them. I've even gotten behind on payment a couple times. They are very understanding and never once threatened to cut me off like so many other companies are quick to do. Thank you being there John Ray! 

Business response:

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic to know that you are happy with our technicians and services! Thank you, John Ray & Sons. 

LARRY T.'s profile image
LARRY T. 
3 years ago

Everything good. No problems what-so-ever. Thank you. 

Business response:

Larry ! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, John Ray & Sons 

ROBERT S.'s profile image
ROBERT S. 
3 years ago

It was just oil delivery so far so hard to measure 

Business response:

Thank you for taking the time to leave us a positive rating, Robert. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with John Ray & Sons, and that we were able to meet all of your service needs! Best regards 

Frequently asked questions about John Ray & Sons

How is John Ray & Sons rated?

John Ray & Sons has a 4.9 star rating with 276 reviews. 

When is John Ray & Sons open?

John Ray & Sons is closed now. It will open at 9:00 a.m.