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John Ray & Sons
- Heating & Air Conditioning/HVAC
- Troy, NY
About this business
Location details
2794A 7th Ave, Troy, NY, 12180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have switched to COD through John Ray a couple years ago after having a terrible time with another local oil company. I have had an amazing experience with Lisa setting up my deliveries. She even hooked me up with a great service guy since ours would never show up. I would highly recommend them!
Business response:
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, John Ray & Sons.
I just had a delivery today (2/18/25). I wanted to share that the driver (who I was told was Billy B.) was so very nice and appreciated me coming outside to thank him for our delivery and more importantly willing to tackle the icy driveway and ice covered snow. You have very good employees - this also includes the girls in the office!! Always very helpful.
Business response:
Thank you for the positive feedback, Anne. We are lucky to have customers like you, and we look forward to continuing to meet all of your home service needs! Best Regards, John Ray & Sons.
just had Kyle come and service my oil tank / furnace. He was excellent. An extremely knowledgeable, informative, and friendly technician. He was thorough in his service and answered any and all questions I had as a new customer. Thank you again, Kyle!
Business response:
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, John Ray & Sons.
My son has John Ray for fuel oil and servicing his furnace. When he is working, I go to his house. My experience with the office was professional and personable handling my request in a timely manner. My experience with Vinny the service tech was knowledgeable, professional and personable. In my opinion, John Ray office and service tech Vinny deserve a five-star rating. Elaine
Business response:
Elaine! Thank you for taking your time to leave us a positive review! We are happy to hear that you are pleased with our service and we hope to continue to meet your needs! Best, John Ray & Sons.
Technician Vinny came over to clean our furnace on time and did a great job for us. I will use John Ray &Sons again in the future for sure. Thank you Vinny.
Business response:
Kittyoink123! Thank you for taking your time to leave us a positive review! We are happy to hear that you are pleased with our service and we hope to continue to meet your needs! Best, John Ray & Sons.
Every interaction I have with John Ray & Sons is fantastic. I recently switched from a different provider and I couldn't be happier.
Business response:
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, John Ray & Sons.
Always on time. Monitor my oil usage, courteous when I call in .
Business response:
Thank you for taking the time to share your feedback. We really appreciate it. We look forward to continuing to provide you with the best customer service possible and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm regards, John Ray & Sons.
Helpful and knowledgeable customer service
Business response:
Thank you for taking the time to share your feedback. We really appreciate it. We look forward to continuing to provide you with the best customer service possible and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm regards, John Ray & Sons.
While we had to wait longer than expected- it was worth the wait. The tech was very professional n efficient.
Business response:
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, John Ray & Sons.
Frequently asked questions about John Ray & Sons
How is John Ray & Sons rated?
John Ray & Sons has a 3.4 star rating with 507 reviews.
When is John Ray & Sons open?
John Ray & Sons is closed now. It will open on Monday at 7:00 a.m.