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John Ray & Sons
- Heating & Air Conditioning/HVAC
- Troy, NY
About this business
John Ray & Sons has been providing energy services to Capital Region families and businesses for over eleven decades. Whatever your energy needs, we’re here to meet them – from home heating and cooling sales and installation with expert HVAC repair service to reliable fuel delivery at affordable prices. And, we are here for you 24 hours a day, 7 days a week. We respond quickly and efficiently to your heating and cooling needs with a fleet of more than 50 digitally dispatched service, installation, and delivery trucks – eac... read more
Location details
2900 6th Ave, Troy, NY, 12180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have a fuel oil boiler system that failed on Thursday afternoon (11-20-20), and have a supply (propane and fuel oil) and service contract with John Ray & Sons - we realized it was late fall, an upcoming holiday weekend, and the likelihood of other customers with similar emergency issues to be pronounced. After the initial service request, we received a 7:19am Saturday morning call from Mr. Zbigniew Szymanski who committed to a site visit later that afternoon to discuss options on boiler size, pricing and access. Later t... read more
We have a fuel oil boiler system that failed on Thursday afternoon (11-20-20), and have a supply (propane and fuel oil) and service contract with John Ray & Sons - we realized it was late fall, an upcoming holiday weekend, and the likelihood of other customers with similar emergency issues to be pronounced. After the initial service request, we received a 7:19am Saturday morning call from Mr. Zbigniew Szymanski who committed to a site visit later that afternoon to discuss options on boiler size, pricing and access. Later t... read more
Service was awesome. Tech that serviced my boiler was very thorough and knowledgeable he took time and explained everything. thank you Austin....
Business response:
Mike, We are delighted to hear that you are satisfied with our services and technicians, and that we were able to meet all of your service needs! It is our goal to provide total customer satisfaction. We would like to thank you for taking the time to leave us such a positive and thoughtful review! Best, John Ray & Sons
Service was excellent. Technician was thorough & explained things clearly
Business response:
Bill, We are delighted to hear that you are satisfied with our services and technicians. Thank you for taking the time to leave us such a positive and thoughtful review! Best, John Ray & Sons
Knowledgeable and professional service.
Business response:
Thank you so much for your kind words, Mark. We really appreciate you taking the time out to share your experience with us. Best, John Ray & Sons
Austin was the best
Business response:
Tom- Thank you for taking the time to leave us a positive rating! It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with John Ray & Sons. Best regards
I had to have a propane tank installed at this new home I just moved into and Tim Barnett tech #89 and Richie Jones tech # 98 were so nice and installed the tank quickly..went over all the information on the dangers of propane and anything else I needed to know as I am not familiar with using propane. I am going to be having them service my furnace as well!
Business response:
Diana Ramey ! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, John Ray & Sons
Frequently asked questions about John Ray & Sons
How is John Ray & Sons rated?
John Ray & Sons has a 4.9 star rating with 268 reviews.
When is John Ray & Sons open?
John Ray & Sons is closed now. It will open at 9:00 a.m.