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John Ray & Sons
- Heating & Air Conditioning/HVAC
- Troy, NY
About this business
John Ray & Sons has been providing energy services to Capital Region families and businesses for over eleven decades. Whatever your energy needs, we’re here to meet them – from home heating and cooling sales and installation with expert HVAC repair service to reliable fuel delivery at affordable prices. And, we are here for you 24 hours a day, 7 days a week. We respond quickly and efficiently to your heating and cooling needs with a fleet of more than 50 digitally dispatched service, installation, and delivery trucks – eac... read more
Location details
2900 6th Ave, Troy, NY, 12180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was just oil delivery so far so hard to measure
Very professional, answered all questions.
You guys are the best very friendly and only nice to talk to about any questions I have
I find that the guys who are in the field and come out for service are quite good, very friendly, honest, and do a good job. However, I find that the sales or customer service team doesn’t follow through unless they are trying to sell you a new contract. On multiple occasions I had to call numerous times to follow up on receiving estimates and for scheduling services. I wish the team was more proactive in following up. We will most likely look for another provider when our contract is up.
We have a fuel oil boiler system that failed on Thursday afternoon (11-20-20), and have a supply (propane and fuel oil) and service contract with John Ray & Sons - we realized it was late fall, an upcoming holiday weekend, and the likelihood of other customers with similar emergency issues to be pronounced. After the initial service request, we received a 7:19am Saturday morning call from Mr. Zbigniew Szymanski who committed to a site visit later that afternoon to discuss options on boiler size, pricing and access. Later t... read more
We have a fuel oil boiler system that failed on Thursday afternoon (11-20-20), and have a supply (propane and fuel oil) and service contract with John Ray & Sons - we realized it was late fall, an upcoming holiday weekend, and the likelihood of other customers with similar emergency issues to be pronounced. After the initial service request, we received a 7:19am Saturday morning call from Mr. Zbigniew Szymanski who committed to a site visit later that afternoon to discuss options on boiler size, pricing and access. Later t... read more
Service was awesome. Tech that serviced my boiler was very thorough and knowledgeable he took time and explained everything. thank you Austin....
Service was excellent. Technician was thorough & explained things clearly
Knowledgeable and professional service.
Frequently asked questions about John Ray & Sons
How is John Ray & Sons rated?
John Ray & Sons has a 3.5 star rating with 438 reviews.
When is John Ray & Sons open?
John Ray & Sons is closed now. It will open tomorrow at 9:00 a.m.