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Johnson City Nissan
- Johnson City, TN
About this business
Location details
3526 Bristol Hwy, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I have used Tri-Cities Nissan since 2005 to purchase my family vehicles. I also have my servies there. My extended family has also purchased 3 vehicles and again do their services there. I have to be honest when the dealership changed ownership i had concerns. However when i knew Margo stayed on as Johnson City Nissan became the new owners, i felt so much more confidant keeping my Rogue service with Johnson City Nissan.
Business response:
Thank you for sharing, and we hope you're having the most amazing day ever!
As always, everyone is very courteous and professional, especially Margo. Great service.
Business response:
Thank you for sharing, and we hope you're having the most amazing day ever!
The salesperson was quick to call back and was very respectful and helpful in finding a car
Business response:
Thanks!
Would never buy a car from there again Mike wells should be fired ! He's a crook
Business response:
Thank you for your feedback. We're very sorry to hear about your experience and take your concerns seriously. This is not the level of service we aim to provide to any guest. We would appreciate the opportunity to learn more and try to make this right. Please contact us directly at your earliest convenience so we can look into the details and address your concerns appropriately. Thank you for bringing this to our attention your feedback helps us improve.
The oil change was good, but they wouldn't address an issue that I pointed out and explained to them
Business response:
Thank you for taking the time to share your experience. We're glad to hear the oil change went well, but we're sorry to learn that your other concern wasn't addressed. Your feedback is very important, and we'd like the opportunity to review what happened to ensure it's properly taken care of. Please reach out to our service team directly so we can look into this and make things right for you.
pushing service I do not want or need
Horrible sales staff. Tried to strong arm me into a truck I didn't want. Monthly payment would have been $700 with a cosigner, for a 24 Frontier. Went back on their website, plugged all my numbers in and the monthly was only $430. I get people need to get paid, but I'm not stupid. Truck is still sitting on their lot. They told me it would be gone in the next few day. It's been a month since this happened.
They rotated my tires but one was really low and nobody said anything. So what else did they not do ?
Business response:
We're sorry to hear about your concern and understand why this would leave you questioning the service. Your safety is very important to us, and communication about tire pressure should never be overlooked. Please contact our service team directly so we can review your visit and ensure everything was handled properly.
Paid for an all-around vehicle check up for them to ask me to pay another thousand dollars for the 30,000 mile vehicle check up which I thought I already paid for but they were trying to get me to pay for again
Business response:
We're sorry for the confusion and frustration you experienced. Clear communication about services and costs is very important, and we regret that this wasn't handled better. Please reach out to our management team so we can review your visit, clarify what happened, and work toward making this right.
Frequently asked questions about Johnson City Nissan
How is Johnson City Nissan rated?
Johnson City Nissan has a 4.4 star rating with 3,768 reviews.
When is Johnson City Nissan open?
Johnson City Nissan is closed now. It will open at 9:00 a.m.