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Johnson Fitness & Wellness Store
- Fitness/Exercise Equipment
- Edina, MN
About this business
Fitness Equipment and Massage Chair super store! We have the best selection and lowest prices on the best brands in new & used home fitness equipment like treadmills, ellipticals, exercise bikes, indoor cycles, home gyms, free weights, and more. We offer fitness equipment trade-ins, for customers to sell us used or preowned product and then upgrade to new fitness equipment. We carry new or used models of the top fitness equipment brands like Matrix Fitness, Horizon Fitness, Octane Fitness, Landice Fitness, LifeSpan ... read more
Location details
7441 France Avenue, Edina, MN, 55435, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The treadmill I bought has an issue where it stops, accelerates and slows randomly. The company put out a recall offering to update the software but this didnt fix the problem for many of us. The product is faulty by their own admission and they will not replace the machine.
Treadmill squeaked on install. Tried to get tech out for months and still never sent one out and now outside of warranty.
I bought a CXC Indoor Training Cycle with a CXC LCD Console for $3,044 for my wife for Christmas 2023. The bike is well made but the console is mediocre at best. It displays pedal RPM and heart rate but does not show bike speed as virtually all exercise bikes do. The representatives at Johnson Fitness inform me that no other console works with this bike. It would cost me a 25 percent restocking fee (~$760) to return it, so that's not a realistic option.
I am shocked at the level of rudeness and unfriendliness I encountered from this business. All i did was email them to introduce myself and inquire about becoming a vendor. ****, a manager from the ******* location, responded to the email telling me not to email again because theyre not interested in my product and its spam that clogs their inbox. I literally wrote them 1 email and i was very polite and respectful. How is that spam? And how is a first time vendor supposed to know where to apply. This was a really ugly experi... read more
I bought an A30 Elliptical machine from Johnson Fitness. The salesperson was good and the delivery was prompt close to the date promised. The heart-rate monitor on the machine did not work properly. I did get a service tech to come out, but the repair was not effective. I am still waiting for a return of a service tech to repair or replace the heart rate sensor. To be fair, other than the heart rate sensor, the machine works well. However, when paying this amount of money, $3500, one expects that everything on the machine wi... read more
I thought I’d share this about My experience with JOHNSON FITNESS… I highly suggest you avoid Johnson Fitness stores and fitness Equipment as a whole. I don’t suggest you buy anything manufactured by them under any other names such as “Matrix” (there many other brand names that are Johnson items when you “look under the hood”). They ABSOLUTELY DO NOT STAND BY THE PRODUCTS THEY MANUFACTURE AND SELL! This has been my experience as I have been in a battle with them for over a year regarding a piece of equipment that has not wor... read more
I ordered an Echelon Stride treadmill and paid $200 for full delivery and installation. Delivery guys show up, and told me the order was drop off only. In the end, after telling me I would have to sort it out with the company and that they would not be compensated for the service if they did it, they got the treadmill out of the box and took the box away. I completed installation and set up because I did not think it would be fair to allow them to do any more work that they would not be compensated for. I sent an email to th... read more
My family and I have spent thousands of dollars buying exercise equipment from these guys over the past several years. This summer, when I needed service on the elliptical I bought from them, I was disgusted by their abominable customer service. I was told repeatedly that there is no way to speak with anyone in their service department and I was told to fill out an online service request form, which I did twice in July and got no response ever (today is 9/30). After numerous calls, unanswered emails, and no response to my re... read more
If I could give a negative number I would. I have spent over 7000 with this store. My first purchase worked, my ****** purchase was a 3700 Elliptical machine. This has a 5 year warranty, it QUIT after a year. so in January, I started calling, at first I could not get through to anyone, I would leave messages, no call back. They must open when they want too. Regardless I finally called their up ***** office and was told someone would call me back. ** ONE ever called. I placed over 30 unanswered phone calls and messages. I sto... read more
Frequently asked questions about Johnson Fitness & Wellness Store
How is Johnson Fitness & Wellness Store rated?
Johnson Fitness & Wellness Store has a 3.2 star rating with 103 reviews.
When is Johnson Fitness & Wellness Store open?
Johnson Fitness & Wellness Store is open now. It will close at 5:00 p.m.