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Katz's

3.9
  • American
  • Shenandoah, TX

About this business

RestaurantsAmerican

Location details

19075 I-45, Shenandoah, TX, 77385, United States

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3.92,951 reviews
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Thomas A.'s profile image
Thomas A. 
rating
a month ago

Its been a while that we haven't been on this location, the food is still good especially the matzo ball soup and Reuben sandwich. The people are still friendly. The only complaint i gave is our server is always missing. I saw a few people standing around and just talking. The food is still good thats why i still recommending it. 

Germanie J.'s profile image
Germanie J. 
rating
3 months ago

GREAT Customer Service is the way to my heart :-) They have customer service down packed! We were cheerfully greeted by the manager and several staff members upon entry. Our waiter quickly approached our table and took our drink order. James was attentive and prompt throughout the entire time we were there. Several other staff members checked on us as well! Thanks for caring! It does not go unnoticed! I've been here several times as you can see lol. However my meal today hit the spot!! Scrambled eggs with Lox & Onions, I ... read more

Business response:

Thanks for the wonderful review, Germaine! We're so glad you enjoyed your meal and intend on returning. Regarding the bacon, it's made of beef instead of pork so that it's kosher. That's probably why it didn't taste like traditional bacon. We look forward to seeing you again! 

Jane D.'s profile image
Jane D. 
rating
3 months ago

This was a bit disappointing. I went in the middle of a quiet Monday afternoon. Had the lunch special half sandwich and a side. Got the Reuben and a cheese stuffed potato, which I haven't ordered in 25 years. The Reuben was fine probably not enough meat for a man. I love sauerkraut, but there was way too much. The chief stuffed potato didn't seem to be cooked all the way through but I liked that it came with sour cream. The service was great. I won't be dying to go back but if a friend wanted to, I'd go. 

Naomi H.'s profile image
Naomi H. 
rating
4 months ago

I went here with my boyfriend last night and just like the time before it was awesome. I would like to apologize to Dylan and Perry who took care of us my boyfriend had an issue paying with his card and it was because of his bank nothing anyone did but I am sorry if he was rude to y'all. Dylan is a rockstar and deserves a huge raise he did amazing and Perry is a good manager because he was walking around checking on the guests and to me that is a sign of good leadership. Keep up the good work and don't worry we will be back. 

Oris B.'s profile image
Oris B. 
rating
4 months ago

After a long night of working out and playing hours of basketball, I was starving but didn't want to settle for fast food. I searched for a spot nearby that served a hearty soup and some solid protein, and Katz came up. My buddy and I headed to the nearest location, and I was immediately impressed by how clean and well-kept the restaurant was. The atmosphere felt inviting, and the vibe was just right. Our server, Kim, was fantastic and super personable, attentive, and clearly knowledgeable about the menu. She took the time ... read more

Tahya B.'s profile image
Tahya B. 
rating
5 months ago

First time here at Katz's and from the second we walked in we were very warmly greeted by the host and manager. Immediately started our experience off right. Once we were sat our server got our drink orders immediately and made recommendations for the flavored tea that my friend loved, quick and efficient server even though we came in during their busy lunch rush. They had good music playing that made our lunch even more enjoyable. The food was pretty good the spinach and artichoke dip was a bit watery for my liking but my f... read more

Laura M.'s profile image
Laura M. 
rating
5 months ago

First time here and it was great. My server. Amanda, gave great recommendations. Im glad we chose to come here 

David O.'s profile image
David O. 
rating
7 months ago

Love this place. They catered my wedding years ago and have been eating here before we were married. Excellent New York deli styled food with a wide range of options. Love the Ruben as they have excellent sour kraut. Staff is friendly and they now have a full bar if that is your thing. Deserts are great as well. According to my wife her desert was really rich. 

Brianna N.'s profile image
Brianna N. 
rating
8 months ago

Really enjoyed this cute diner experience- unique menu with a NYC vibe. Our server Mariah made the experience, she was excellent! Got the chicken and waffles with eggs on the side. Pretty standard cafe food. The menus need a good wipe down but otherwise everything was very clean! 

Frequently asked questions about Katz's

How is Katz's rated?

Katz's has a 3.9 star rating with 2,951 reviews. 

When is Katz's open?

Katz's is open now. It is open 24/7.