Katz's

Chinonye E. 

on Yelp

2 years ago

Messed up my order twice, to go server gave misinformation, & was working so fast/not paying attention she threw away part of my order. Had to pay up-charge & wait an additional 20 minutes for to go order. Wasn't offered a discount or even a drink by the manager while I was waiting. This was all on Thanksgiving so after my 8 hour shift essentially my Thanksgiving meal was ruined. I tipped the to go server extra (before all of the mess up's occurred) cause it was thanksgiving which I now wish I didn't. At the end of it I was ... read more

Joseph V. 

on Yelp

2 years ago

This was my first time visiting this location and I had the worst customer service experience. Our overall experience with our server was good. She was very polite and provided good customer service. However, when asked for a small shot of simple syrup to use for my ice tea, it became a problem. Our server provided me with the simple syrup but also delivered the message from the manager at charge, this will be the last time we can do this. At this point I requested to speak with this manager, Caleb, to ask why this is a... read more

NaPorshe R. 

on Yelp

2 years ago

Security could definitely use some better people skills, he walked up to us at the bar after we placed a to go order and he was aggressive for no reason. Everytime I come here he's standing out front literally doing almost nothing, so why wouldn't you have the patience to approach customers in a way better manner than what you're doing. It's just ridiculous & makes me not want to return or at least avoid any interaction with him like I normally would. Approaching customers about parking in the to go spots after they place a ... read more

Ryan B. 

on Yelp

2 years ago

After a long while ot eating here because they gradually removed the menu items I loved the most and then "patted me on the head" when I reached out to urge them to reconsider (I was told I was only one person and made to feel like they didn't really care whether I returned or not and I ate there 6 days a week for breakfast for years and years). Today o stopped in because they were the only place open and I was in need of some coffee and something hot to eat. My experience was not one of Cate to repeat. My waiter took my ord... read more

Hassan D. 

on Yelp

2 years ago

Went there tonight the security and staff where very discriminative towards me and ask me to leave even after I ordered to go ..would not recommend this Katz try a different location 

Felicia S. 

on Yelp

2 years ago

Horrible service! Danny was no help! Been here' since one and didn't even get our drinks on time now they can't bring two drinks the bar tender forgot To make! I think it's cause they pick and chose the type of people they serve! One star just cause I have to leave one to make a review' also Kairra was a horrible server and also said she isn't going to lose her job because of a bad review'! She forgot to put our drinks in and is running around like she doesn't know what's going on lol this place and service is a JOKE 

Shalyn M. 

on Yelp

2 years ago

I gave my two stars for service alone. The food and drinks were insanely underwhelming. We ordered drinks from the bar, and we paid for overpriced juice. The waffle sandwich was soggy and bland, the matzo ball soup was lukewarm, and the matzo ball lacked all flavor. The fried pickles were good, but everything else was just very subpar. Our waitress, Dee, was amazing, but we will not be back. They also charged us a 20% large party gratuity when it was 4 adults and 1 child. I've heard people rave about this place, but honestly... read more

Zaran E. 

on Yelp

3 years ago

Place was super empty, I walked in to make a to go order and the server made it so dam complicated to make an order everything I asked he charged me extra for one small sandwich ended up being 25$ I just said forget it. And I walked out. The menu looked nice but they are doing the most there so I can't tell you if it's good or not because I didn't even get the food lol it wasn't worth the headache on what they made me go through to order 

Jeffrey S. 

on Yelp

3 years ago

Quite overpriced and poorly sized portions, especially the side dishes like the $4.99 sweet potato fries where I counted 10 fries that were tasteless. My medium turkey, Swiss and bacon sandwich was twice as expensive as what I pay at Avalon Diner where they also serve as abundance of fries or chips as a free side, and before I forget, Avalon's is much tastier. I guess we should have ordered appetizers and desserts so we didn't leave hungry but we thought $50 was more than enough for what we got. Odd thing was we came at 5 p... read more