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Keith Zars Pools
- Swimming Pools
- San Antonio, TX
About this business
Location details
17427 San Pedro Ave, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Great dependable service and quality work.
Business response:
Hi, Greg. We appreciate the kind words and are glad we could provide you with a positive experience!
I have a maintenance contract, they come out 3 times a year, 3 visits ago I ask to have the filters replaced, I was told they would be replaced on the next service. I was not here when the next service came around, and they were not replaced, they are so bad now the pool is just circulating all the dirt and de, I complained and it still takes over a week to get them replaced
Business response:
Your feedback is important to us. We apologize for the oversight with the filter replacement and the delay in getting them replaced. We will make sure to address this issue promptly and ensure it does not happen again in the future. Please contact us at (210) 494-0800 so we can make it right for you.
Zars can't seem to figure out how to hire someone who will clean my spa when its dirty. They leave it dirty every time. I have to complain to the supervisor (repeatedly) and send pictures of how my spa was left after the cleaning person left and someone has to come out and clean it, then it's the same problem the next time. Nothing seems to change.
Business response:
We take your feedback seriously and apologize for the recurring issue with the cleanliness of your spa. Please contact us at (210) 494-0800 so we can address this matter promptly. Thank you for bringing this to our attention.
After a change of pool cleaner personnel, the pool is a bit cleaner. We still have not been able to get any response from Keith Zars Pools concerning our punch list after the pool was started up. It's been over 5 months and we've contacted Zars 4 times with no response. We would like someone to contact us to get the punch list items in proper working order. Please contact us. Thank you.
Business response:
We're sorry to hear about your experience, Michael. Please contact us at (210) 494-0800 so we can address your punch list items promptly. Thank you.
Your weekly pool cleaning service has gone way downhill. Seriously bad most of the time. often cleaner is here 5 minutes or less.
Business response:
Your concerns are noted. Please contact us at (210) 494-0800 so we can address this issue and improve our service. Thank you.
Very professional and rapid service.
Keith Zars and their team are the gold standard for pools in SA and south TX. They are genuinely responsive and truly care. My weekly maintance and annual inspections are top notch. Call me and I will elaborate, KM 210-861-5417
Very professional work done in a timely manner.
Business response:
Hi, Mike. We appreciate the kind words and are glad we could provide you with a positive experience!
Order for service was put in. In the meantime, someone came out for inspection purpose and when I mentioned the service issue this gentleman took care of it straight away for me. Appreciate that kind of work ethic Have a great day Lycinda Krzyzowski 210-781-9242 Liesdawgs@yahoo.com
Frequently asked questions about Keith Zars Pools
How is Keith Zars Pools rated?
Keith Zars Pools has a 4.6 star rating with 1,989 reviews.
When is Keith Zars Pools open?
Keith Zars Pools is closed now. It will open tomorrow at 8:00 a.m.