Kelly Chumbley at Crestmark Mortgage Company, LTD | NMLS# 778208

Shannon K. 

on Birdeye

6 years ago

Kelly was amazing!! Always transparent throughout the entire home buying process. Even though there was a delay in closing (no fault of Kelly's or Crestmark), she communicated the status of our paperwork multiple times a day. 

Krystal K. 

on Birdeye

6 years ago

Kelly was the lady I was working with most directly. I loved her, she is the sweetest person with a beautiful personality that transcends electronic communication and phone calls. I am not the most patient person, but she was always kind and had endless patience with me and all my crazy questions. I could not be more pleased with how everything went! 

Ladonna C. 

on Birdeye

2 years ago

I'm reading all of these great reviews on how great Kelly Chumbley was with them during their home buying experience. I unfortunately didn't receive this great service, I would email her on certain things and I got no response. This is a really disappointing experience and I hope and pray that it will be over very soon and that I end up good with my home purchase at the end of this process, because right now I have no idea how this will turn out for me.😔 

Jerry D. G. 

on Birdeye

2 years ago

I would like to express my deepest regrets for the ill-informed and terrible mistake I did yesterday 10-21-22 when I wrote a negative review of Crestmark Mortgage San Antonio. At the time I was frustrated, angary and scared. Scared because. It's been over 50 years since I was involved in buying a home through a mortgage company and did not understand the process. All my questions and concerns WERE adequately and in retrospect VERY Timely addressed and resolved. Either by phone calls, text or emails, I just wasn't intelligent... read more

Jerry D. G. 

on Birdeye

2 years ago

If I could give a zero I would, primarily on communications. There seems to be only one agent (NO TEAM) working at Crestmark San Antoino and is impossible to contact. Leave voice mails early in the morning and I MAY get a call back at 4 or 5 in the afternoon. Which in some cases negates the reason for the call in the first place and in my cade forget what I actually wanted to talk about. Perry Homes isn't much better. The agent there doesn't return text or calls. I've never seen anything like it Everything was great at fi... read more

Karl W. 

on Birdeye

3 years ago

The experience was fantastic! Kelly C was great to work with. Very proffesional and a wealth of knowledge. Always willing to help and provide not just the answer but with an explanation. To sum it up. "Beyond Reproach" Thank you Kelly. 

Karl W. 

on Birdeye

3 years ago

Very good. Helped with all questions and explained with detail