Ken Rife of Mutual of Omaha Mortgage

Alison M T. 

Verified by Mutual of Omaha Mortgage

4 years ago

I just would have liked to meet Ken at least once. Having everything online now is so convenient but takes the away from the personal relationship. Other than that everything was great and closing was so fast and easy 

Elaine Mary S. 

Verified by Mutual of Omaha Mortgage

5 years ago

Process was seamless. 

Daniel Baker I. 

Verified by Mutual of Omaha Mortgage

5 years ago

I hate having to type things, this pisses me off. 

Daniel Baker I. 

Verified by Mutual of Omaha Mortgage

5 years ago

I hate having to type things, this pisses me off. 

Michael M. 

Verified by Mutual of Omaha Mortgage

5 years ago

If this is for Dearborn Path, our biggest concern was that you didn't know about your buyer's name change, which has delayed our closing by at least 24 hours ( not sure yet because we are still waiting to close) 

Michael M. 

Verified by Mutual of Omaha Mortgage

5 years ago

If this is for Dearborn Path, our biggest concern was that you didn't know about your buyer's name change, which has delayed our closing by at least 24 hours ( not sure yet because we are still waiting to close) 

Lindsay K. K. 

Verified by Mutual of Omaha Mortgage

5 years ago

Getting notified of a big credit card payoff 48 hours prior to closing was less than ideal. Having more than one person working on your loan is stressful due to communication issues and also asking for things that aren't needed causing unnecessary stress. technology was also an issue-sending us multiple notifications of needing to sign immediately when there was nothing to sign. Had multiple issues with the app. 

Cindy S. 

Verified by Mutual of Omaha Mortgage

5 years ago

I'm one who likes things (especially something this major) to be planned out. The home purchase (offer) was made in September with a horribly long way to close (not Ken's fault) but I went in as pre-approved and it still took until the day before close to know if I was even going to get the house. I felt like my life was in limbo for almost 3 months - you can't line up movers or workmen or do any of the things that might need doing because you don't know if you'll need them. Very unsettling. 

Winona E. 

Verified by Mutual of Omaha Mortgage

5 years ago

I believe sending out a pre approval letter that States A buyeris approved for a 10% down conventional loan and then switching the loan and not letting the listing agent know is akin to fraud. Totally unacceptable and you knew about it from Pretty early in the transaction because we can see when the buyer signed the amendatory clause. Totally unacceptable.