Ken Rife of Mutual of Omaha Mortgage

Antonio H. 

Verified by Mutual of Omaha Mortgage

5 years ago

Not going trough the stress of losing a house 3 day before closing do to a mistake that was missed by a few people. 

Daniel Baker I. 

Verified by Mutual of Omaha Mortgage

6 years ago

I hate having to type things, this pisses me off. 

Deborah T. 

Verified by Mutual of Omaha Mortgage

6 years ago

KEN CARED! 

Jana L M. 

Verified by Mutual of Omaha Mortgage

6 years ago

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Ryan M H. 

Verified by Mutual of Omaha Mortgage

7 years ago

Mortgage rate communication was slow. Larger organizations have the ability to lock in a rate. Overall, the process was a bit disorganized. 

Carrie A H. 

Verified by Mutual of Omaha Mortgage

7 years ago

We had to sign the same disclosures multiple times. We feel we could have gotten better rates through another company. We were told we would get disclosures to sign on 12/28 or 12/29 that would have final closing #'s and we did not receive those. I had to email Ken who had to email Trademark in order to get them. We got an email at 1:48 PM on 1/7/2019 telling us to take action on signing final disclosures but our closing was at 1:00 PM that day; seemed like they didn't know their own process 

Mitchell N. 

Verified by Mutual of Omaha Mortgage

8 years ago

things were good at first but lack of communication towards closing day on my house was a nightmare. i was given less than 24 hours notification before closing that it was not going to happen. i was told 2 days before closing that everything should be good. i found out closing was cancelled from the title agency not my loan officer and i had to do a lot of extra leg work and begin working with someone else to ensure i could close the following week. i was lied to, mislead, and uninformed. 

Ross A. W. 

Verified by Mutual of Omaha Mortgage

8 years ago

Lack of communication and hard to get ahold of at times. Not necessarily Ken as an individual but the whole staff besides Jill Jerzak (who was exceptional), was lack luster at best. 

Heidi C I. 

Verified by Mutual of Omaha Mortgage

8 years ago

too many emails and having to do things on line and then try to print for my records when I am packing up my home office - very inconvenient