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8820 Columbia 100 Parkway, Suite 201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Kenneth Alban was a pleasure to work with. Always kept me up to speed and informed on the progress of the loan. He responded and returned calls quickly. It was so easy and comfortable to work with him. Thank you Kenny!
Business response:
I'm absolutely thrilled to hear your positive feedback, Barbara. Ensuring clear communication and a smooth process is always my top priority. Thank you for taking the time to share your thoughts about your experience with Mutual of Omaha Mortgage. It was certainly a pleasure working with you as well. I'm here for any future needs you may have. Thanks again, Barbara!
Verified by Mutual of Omaha Mortgage
The level of assistance was fantastic. Kenneth is very knowledgeable and extremely helpful. I appreciate all the help and assistance he provided. Great service
Business response:
I'm truly grateful for your kind words, Dortha. It was my pleasure to assist you and I'm thrilled to hear that you found the service to be helpful and satisfactory. Your comments reinforce the commitment we have at Mutual of Omaha Mortgage to offer a knowledgeable and supportive experience for every client. Thank you for taking the time to share your positive experience and for the stellar 5-star rating.
Verified by Mutual of Omaha Mortgage
Kenneth was one of the most helpful people and answered every question we had in a very good timeframe.
Business response:
I'm thrilled to hear such great feedback, Kyle! It's my top priority to provide efficient and helpful service to all my clients. Your 5-star rating is appreciated and gives me even more incentive to continue delivering the best possible service. If you have any more questions in the future, don't hesitate to ask. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Everyone I dealt with was informative, pleasant and professional.
Business response:
I'm sincerely grateful for your kind words and the perfect rating, Genevieve. The team and I at Mutual of Omaha Mortgage always strive to provide informative, pleasant, and professional service. I'm thankful that we were able to meet your expectations. Your feedback is highly valued and appreciated. Looking forward to continue serving your mortgage needs in the future.
Verified by Mutual of Omaha Mortgage
The app. And easy contact. All cals answer when I called not answering machine. Made for answering any questions fast and easy. No playing phone tag. Everyone was polite
Business response:
I'm thrilled to hear that you had such a positive experience with our app and customer service, Donna. At Mutual of Omaha Mortgage, we strive to provide a straightforward and efficient process, and I'm glad to hear we were successful in that regard. Your feedback is greatly appreciated and will help us continue to improve our service. Thank you for taking the time to share your experience and for the excellent rating.
Verified by Mutual of Omaha Mortgage
I felt Kenneth was going above & beyond what he needed to do to accommodate me & my needs.
Business response:
Francesmary, thank you so much for your kind words and 5-star rating. It was a pleasure assisting you with your needs. At Mutual of Omaha Mortgage, we strive for excellence and always aim to go above and beyond for our clients. I'm thrilled to hear that you felt accommodated - that's always our goal! Thanks again for choosing us. Best regards, Kenneth Alban.
Verified by Mutual of Omaha Mortgage
Kennth was very patient n kind
Business response:
I'm thrilled to hear that you had a positive experience with me, Robert. Your kind words mean a lot. I try my best to be patient and kind with all of my clients, and I'm happy to know that you appreciated that approach. Thank you for choosing Mutual of Omaha Mortgage, and for taking the time to leave such a wonderful rating and review.
Verified by Mutual of Omaha Mortgage
Excellent communication and going above and beyond in answering questions and trying to make all of our requests met with understanding and trying to meet our needs.
Business response:
I sincerely appreciate your kind words and stellar rating, Tammy. It was a pleasure assisting you in your process with Mutual of Omaha Mortgage. I pride myself on clear communication and doing all I can to meet my clients' needs. Your feedback makes it all worthwhile. Thank you for taking the time to write this review.
Verified by Mutual of Omaha Mortgage
Kenny was polite, professional, communicated regularly and followed up in a timely manner.
Business response:
I sincerely appreciate your kind words, Donald. It was a pleasure working with you as well and I'm thrilled to know you had a positive experience. I always strive to provide the best service possible, keeping clients updated and informed at all stages. Your review reaffirms the hard work I put into my job here at Mutual of Omaha Mortgage. Thank you again for your feedback and for giving me the opportunity to assist you. Have a great day!
Kenneth Alban of Mutual of Omaha Mortgage has a 4.9 star rating with 402 reviews.
Kenneth Alban of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.