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8820 Columbia 100 Parkway, Suite 201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Front start to finish Kenneth made it such a pleasure to work with me. He was very knowledgeable and kind helping me to achieve what I was working toward. And with his help it was achieved.
Business response:
I'm thrilled to hear you had such a positive experience, Suzanne! It was a pleasure working with you and I'm glad I could assist in achieving your goal. Your feedback is greatly appreciated and it encourages us here at Mutual of Omaha Mortgage to strive for the best. Thanks for taking the time to share your review.
Verified by Mutual of Omaha Mortgage
All the associates I worked with went beyond to help me navigate the proses/I really appreciate all their efforts Kenny was especially helpful in this. I thank them all. Tom
Business response:
I'm genuinely delighted to hear about your positive experience, Thomas. It's always our ultimate goal here at Mutual of Omaha Mortgage to ensure that the mortgage process is as straightforward and hassle-free as possible. I'm pleased that I could be of service to you. I truly value your feedback and the time you took to write this outstanding review. Thanks a lot, Tom! - Kenneth Alban
Verified by Mutual of Omaha Mortgage
Communication
Business response:
I'm really thrilled to hear about your positive experience, Nancy! It's always fantastic to know that my communication has been effective. Your feedback brings a smile to my face and reinforces the value of clear conversation. Thank you for taking the time to review my services and for giving such a high rating. I will continue to strive to maintain this standard at Mutual of Omaha Mortgage. Looking forward to working with you again in the future!
Verified by Mutual of Omaha Mortgage
Great Communication, Friendly, Caring, Compassionate, Trustworthy, Answered all my questions even is they were dumb questions . He treated me with Kindness, Dignity, and Respect. He responded at all hours and even on weekends and Holidays to my questions. I Greatly Appreciate The hard work that Ken and his team did to help me and I recommend them Highly. I will be calling on him in the future. Thank You So Much !
Verified by Mutual of Omaha Mortgage
Constant communication
Business response:
I'm thrilled to hear your positive feedback, Elise! I take pride in keeping clients informed and involved at all stages of the process. Your 5-star rating means a lot to me, and it reinforces my commitment to providing top-notch service. Looking forward to serving your future needs at Mutual of Omaha Mortgage. Always here to help! Kenneth Alban
Verified by Mutual of Omaha Mortgage
Ken and Chelise were absolutely amazing at keeping me informed and responding and explaining all the steps to me ...overall a great team
Business response:
I truly appreciate your kind words, Mark. It was a pleasure to guide you through the steps and keep you informed. Your positive feedback fuels our commitment to providing the best possible service at Mutual of Omaha Mortgage. Thank you for rating us highly. We're here for you if you need any further assistance! - Kenneth Alban
Verified by Mutual of Omaha Mortgage
Kenny was very patient and helpful. He made it (almost, lol) enjoyable.
Business response:
Thank you so much for the 5-star review, Robin! I'm thrilled to hear that you found the process to be almost enjoyable. Patience and helpfulness are two qualities I strive for, so it's great to see that reflected in your feedback. I appreciate your trust in me and Mutual of Omaha Mortgage. Let me know if there's anything else I can assist you with in the future. -Kenneth Alban.
Verified by Mutual of Omaha Mortgage
Loan process was easy with a quick closing.
Business response:
I'm thrilled to hear that you found our loan process to be easy and efficient, Melanie. It was my pleasure to assist you. Your satisfaction is our priority at Mutual of Omaha Mortgage, and your feedback is crucial for us to continue delivering top-notch service. Thank you for your 5-star review!
Verified by Mutual of Omaha Mortgage
Great communication always available to answer any questions or concerns I had during the process.
Business response:
I appreciate your kind words, Chasity. It was my pleasure to assist you throughout the process, and I'm glad that my communication and availability met your expectations. Thank you for choosing Mutual of Omaha Mortgage and for your 5-star rating. I'm here if you need any further assistance.
Kenneth Alban of Mutual of Omaha Mortgage has a 4.9 star rating with 402 reviews.
Kenneth Alban of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.