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Kenneth Alban of Mutual of Omaha Mortgage

4.9

About this business

Location details

8820 Columbia 100 Parkway, Suite 201, Columbia, MD, 21045, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9392 reviews
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Kyra A. L.'s profile image
Kyra A. L. 

Verified by Mutual of Omaha Mortgage

a year ago

Kenneth was a pleasure to work with! 

Business response:

I'm truly grateful for your kind words, Kyra. It was an absolute pleasure to work with you as well. Your satisfaction is my top priority and I'm delighted to hear that you had a positive experience with Mutual of Omaha Mortgage. Thank you for the stellar rating. Looking forward to assisting you again in the future. 

Virginia B.'s profile image
Virginia B. 

Verified by Mutual of Omaha Mortgage

a year ago

Kenny was invested in our needs from the beginning and went above and beyond to ensure we understood what the process was going to look like. He was friendly and helpful - two things we are so grateful for in this experience. 

Business response:

I'm delighted to hear that you had a positive experience, Virginia. It was my pleasure to assist you throughout the process and make sure you were comfortable and well-informed. Your feedback is greatly appreciated and it helps me to continue providing the best service possible. Thank you for choosing Mutual of Omaha Mortgage. It was a pleasure working with you. 

Christine J S.'s profile image
Christine J S. 

Verified by Mutual of Omaha Mortgage

a year ago

Lisa and Ken were both great and responsive! 

Business response:

I'm thrilled to hear about your positive experience with us, Christine! It's always good to know that both Lisa and I were able to meet your expectations. Your feedback is invaluable to us at Mutual of Omaha Mortgage. We remain at your service for any future needs. Thanks for the 5-star review! - Kenneth Alban 

Cynthia M.'s profile image
Cynthia M. 

Verified by Mutual of Omaha Mortgage

a year ago

Kenneth was responsive and so helpful, which I really needed because I had never gone through this process before. 

Business response:

I'm really pleased to hear that you found my help useful, Cynthia. It was a pleasure to guide you through the process for the first time. Your positive feedback means a lot to me and to Mutual of Omaha Mortgage. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for the excellent rating. - Kenneth Alban 

Gerard Anthony V.'s profile image
Gerard Anthony V. 

Verified by Mutual of Omaha Mortgage

a year ago

Kenny was very helpful whenever I called with any questions. He answered the phone everytime. 

Business response:

I appreciate your feedback, Gerard. It's great to hear that you found our conversations helpful. At Mutual of Omaha Mortgage, we strive to be available and responsive to our customer's needs. Your positive review motivates me to maintain this level of service. Thank you for taking the time to share your experience. Kenneth Alban 

Steven D.'s profile image
Steven D. 

Verified by Mutual of Omaha Mortgage

a year ago

The level of communication Kenneth provided and the knowledge he has in his work gave me confidence in the decisions we were making. Kenneth's customer service was the best I have had in any banking experience I have had of any form and I will likely keep his name and # saved for any future needs I may have. 

Business response:

I appreciate your kind words, Steven. It means a lot to me that you felt confident in the decisions we were making together during your mortgage process. It was my pleasure to provide you with the best customer service possible and I'm thrilled to hear that it lived up to your expectations. You can always reach out to me in the future if you need anything else. Thanks for choosing Mutual of Omaha Mortgage. Kenneth Alban 

Michael A M.'s profile image
Michael A M. 

Verified by Mutual of Omaha Mortgage

a year ago

Very informative of each process. 

Business response:

I sincerely appreciate your positive feedback, Michael. It was my pleasure to guide you through each process. Your satisfaction is our top priority at Mutual of Omaha Mortgage. We look forward to assisting you again in the future. 

Micheal L. E.'s profile image
Micheal L. E. 

Verified by Mutual of Omaha Mortgage

a year ago

Kenneth was very informative and detailed the whole process. It was truly an easy going process. 

Dawnette J. D.'s profile image
Dawnette J. D. 

Verified by Mutual of Omaha Mortgage

a year ago

All of the people we worked with clear up to the notary and signing were most excellent and personable. Great experience. Couldn't ask for better! Thank you all! 

Frequently asked questions about Kenneth Alban of Mutual of Omaha Mortgage

How is Kenneth Alban of Mutual of Omaha Mortgage rated?

Kenneth Alban of Mutual of Omaha Mortgage has a 4.9 star rating with 392 reviews. 

When is Kenneth Alban of Mutual of Omaha Mortgage open?

Kenneth Alban of Mutual of Omaha Mortgage is closed now. It will open at 9:00 a.m.