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Kenneth Alban of Mutual of Omaha Mortgage

4.9

About this business

Location details

8820 Columbia 100 Parkway, Suite 201, Columbia, MD, 21045, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9402 reviews
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David D. C.'s profile image
David D. C. 

Verified by Mutual of Omaha Mortgage

2 years ago

Friendly and very helpful. 

Business response:

I'm delighted to hear that you had a positive experience, David. Helping you is my top priority and I'm pleased to know that I was able to assist effectively. Your feedback means a lot to me and the team at Mutual of Omaha Mortgage. Thank you for taking the time to rate my performance so highly. Looking forward to serving your future mortgage needs. 

Sharon Renee M.'s profile image
Sharon Renee M. 

Verified by Mutual of Omaha Mortgage

2 years ago

First and foremost I want to let this company know that I really appreciate Manny G. for the professional role he put into getting this started. And after a long hard outcome his manager Kenneth Alban working with him . And when I tell you not one message or phone call was ever ignored. He made sure I was knowing every step . I have never worked with a caring and supportive team. Although my situation had a lot of bumps doing this process . I can truly said Kenneth never gave up . And I appreciate the work he put in . And fo... read more

Business response:

I'm truly grateful for your kind words, Sharon. It was an absolute pleasure working with you and helping you navigate through the process. I'm glad to know that you felt supported at every step, and I assure you, that's how we aim to make every customer feel at Mutual of Omaha Mortgage. I'm glad we could overcome the bumps along the way together. Thank you for recommending us, and I'm thrilled to continue this journey with you. Thanks again for your trust and your 5-star review! 

Ronnie E. H.'s profile image
Ronnie E. H. 

Verified by Mutual of Omaha Mortgage

2 years ago

Kenny was very helpful and answered all the questions we had. Made everything go easy. Would recommend him to anyone looking for a mortgage. 

Business response:

I'm truly grateful for your kind words, Ronnie. It was a pleasure assisting you with your mortgage needs. I'm glad to hear that you found the process easy and I was able to answer all your questions. Your recommendation means a lot to me and the Mutual of Omaha Mortgage team. Thank you for taking the time to write this review, and remember, I'm here for any future mortgage inquiries you might have. Best, Kenneth Alban. 

Donna M. W.'s profile image
Donna M. W. 

Verified by Mutual of Omaha Mortgage

2 years ago

Kenny was awesome easy to work with and patient with us in our decision making I will recommend him to everyone. Thank you so much Kenny 🤗 

Business response:

I'm genuinely moved by your kind words, Donna! It was absolutely my pleasure to help you through your decision-making process. I aim to provide efficient and patient service, so I'm glad to hear that was your experience. Remember, I'm always here for any future needs or questions you might have. Thank you so much for recommending me, it truly means the world. 🤗 Best, Kenneth Alban. 

Terri E. N.'s profile image
Terri E. N. 

Verified by Mutual of Omaha Mortgage

2 years ago

I found Ken purely by accident through some internet searches. I feel so very lucky to have found him and had his profound guidance in getting me through this process. Ken came up with ideas and solutions and never let anything waiver. He stuck by me through each step and thoroughly explained to me the whys and hows. Thank you Ken for getting me through this and coming up with some creative ideas to get the deal closed and funded. 

Business response:

I greatly appreciate your kind words and the wonderful review, Terri. It was a pleasure guiding you through this process and providing ideas and solutions to meet your needs. I'm so glad I could assist in making everything go smoothly and help in closing the deal. I'm always here if you need anything in the future. Thank you for choosing me and Mutual of Omaha Mortgage for your needs. 

Kristen L. W.'s profile image
Kristen L. W. 

Verified by Mutual of Omaha Mortgage

2 years ago

Kenneth was knowledgeable and attentive. The process was painless and faster than expected! 

Business response:

Thank you so much for the wonderful review, Kristen! I'm glad to hear that you found the process to be quick and painless. It was a pleasure working with you and I'm happy to know that I was able to provide you with the level of service that Mutual of Omaha Mortgage strives for. Don't hesitate to reach out if you have any other needs in the future. Thanks again! 

Bruno C.'s profile image
Bruno C. 

Verified by Mutual of Omaha Mortgage

2 years ago

Every single thing I had to do was easy to do on the App and Kenneth was very helpful 

Business response:

I appreciate your kind words and 5-star rating, Bruno! I'm glad to hear that you found our app easy to use and that I was able to assist you throughout the process. We strive to make every interaction with Mutual of Omaha Mortgage a positive experience. Please don't hesitate to reach out if you need further assistance. Thank you for your review! 

Mario Scott M.'s profile image
Mario Scott M. 

Verified by Mutual of Omaha Mortgage

2 years ago

Communication is key and that was top notch! Kenny really worked with me as far as getting me the best rate and term. 

Business response:

I'm beyond grateful for your positive feedback, Mario. Your words inspire me to continue delivering top-notch communication and service. It was a pleasure assisting you in securing the best rate and term. I'm here for any future needs you may have with Mutual of Omaha Mortgage. Thank you for the 5-star rating! 

Cody J.'s profile image
Cody J. 

Verified by Mutual of Omaha Mortgage

2 years ago

Let me start by saying that this process can be scary for first time borrowers. And let me say that going in to this process, it can feel like you don't stand a chance. There are periods of time when you are simply waiting, and wondering. But this was not the case for us. Kenneth felt like a friend and a fighter from the first day. We knew that we would need to establish trust to make this process fluid, and he was trustworthy until the end. Having someone in your corner makes all of the difference, and Kenneth was that pers... read more

Business response:

Thank you so much for your kind words, Cody. I'm truly humbled by your high rating and I can't express enough how gratifying it is to hear your positive feedback. It was an absolute pleasure to help guide you through the loan process and alleviate any of the initial fears you may have had. I'm glad I was able to be there for you and ensure that you felt supported and comfortable during the entire process. I look forward to the opportunity to continue working with you and help you on your journey to financial freedom. Thank y... read more

Frequently asked questions about Kenneth Alban of Mutual of Omaha Mortgage

How is Kenneth Alban of Mutual of Omaha Mortgage rated?

Kenneth Alban of Mutual of Omaha Mortgage has a 4.9 star rating with 402 reviews. 

When is Kenneth Alban of Mutual of Omaha Mortgage open?

Kenneth Alban of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.