Kim Shuey of Mutual of Omaha Mortgage

Business response:

I'm thrilled to hear that you found our process transparent and professional, Brett. It was my pleasure assisting you and I always strive to provide the best service. Your positive feedback means a lot to me and the whole team at Mutual of Omaha Mortgage. Thank you for the 5-star rating! 

Business response:

Hi Kimberly, thank you so much for your glowing review! It's rewarding to hear that you were satisfied with your first online mortgage experience with me and Mutual of Omaha Mortgage. Your positive feedback about my transparency, quick process, and responsiveness is much appreciated. I was more than happy to answer all your questions and I'm glad I could help alleviate your concerns. It was a pleasure working with you and helping you through this process. I'll pass along your praise to Amanda Richardson and the rest of my te... read more

Business response:

I'm thrilled to know that you were happy with the service, Ajay. Your satisfaction is my top priority, and I'm glad I could assist you promptly. Thank you for the 5-star rating and for choosing Mutual of Omaha Mortgage. Should you need help in the future, don't hesitate to reach out. 

Business response:

I'm so glad to hear that you felt supported and well-informed throughout our process, Spencer! Communication is key in our line of work at Mutual of Omaha Mortgage, and it's always my goal to ensure my clients understand each step. I'm thrilled you had a positive experience. Thank you for the 5-star rating! - Kim Shuey 

Business response:

I'm really glad to hear that you had a good experience, Majid! At Mutual of Omaha Mortgage, we try our best to make things as simple and understandable as possible for our clients. Your rating of 4.33 out of 5 stars means a lot to me. Please don't hesitate to get in touch if you have any more questions in the future. You're always welcome here! Kim Shuey 

Business response:

Thank you so much for your kind words, April. I'm thrilled to hear you had a positive experience with us at Mutual of Omaha Mortgage. Michelle and I work hard to ensure our clients are guided through the process seamlessly and your recognition means a lot. Highly appreciate your 5-star rating. If you need any further assistance, feel free to reach out. Looking forward to serving you in the future. Kim Shuey 

Business response:

I'm absolutely thrilled to hear how satisfied you are with the mortgage package we came up with! It was my pleasure to assist you as you navigated through the different scenarios. Your kind words and the time you took to write this review mean the world to me. Thank you, Gabrielle, and remember, I'm here if you ever need any further assistance. 

Business response:

I appreciate your feedback, Kulin! It's always rewarding to hear that my responses were prompt and met your expectations. Your satisfaction is the top priority for us at Mutual of Omaha Mortgage. Thank you for taking the time to leave this review and for providing a 5-star rating. I'm here if you need any further assistance. 

Business response:

I'm overjoyed to hear about your positive experience, Mark. Being able to make your mortgage more affordable and keep everything on schedule is exactly what I aim for. Your feedback greatly motivates me to keep striving for exceptional service. Thank you for recommending Mutual of Omaha Mortgage. It was truly a pleasure working with you!