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Kim Shuey of Mutual of Omaha Mortgage
- Mortgage Lenders
- Leawood, KS
About this business
Location details
10740 Nall Ave, Suite 115, Leawood, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Kim's response times, knowledge of the rates, competitors, and the process was outstanding. I can't say enough how quickly Kim and team responded to us, even on weekends and a holiday. We went with Mutual of Omaha because.of rates and Kim's responses. With that said, Mutual of Omaha uses Zillow for tax estimates when creating a loan estimate and while we all know that's not entirely accurate, those figures remained through our pre-closing disclosure despite Kim's team receiving multiple verbal warnings from the settlement ... read more
Business response:
I'm so sorry to hear about your negative experience. The team of real estate professionals you choose along your road to home ownership is critical to the outcome. Although, Mutual of Omaha Mortgage could have done a deeper dive into your real estate tax situation, it wouldn't be fair to place 100% of the blame on us. Each team member plays an important role. It's human nature to want to point the finger at the 1 party that caused this disruption, but it wasn't just one party. The mortgage company determines credit ... read more
Verified by Mutual of Omaha Mortgage
Kim was very knowledgeable and always responded to questions very quickly! She was great to work with and made the process very smooth.
Business response:
Thank you so much for your kind words, Jessica. I'm thrilled to hear you found my responses timely and that the process went smoothly. That's always my goal! It was truly a pleasure working with you and I'm here if you have any future mortgage needs with Mutual of Omaha Mortgage. Thank you again for your wonderful review and for the 5-star rating! - Kim Shuey
Verified by Mutual of Omaha Mortgage
Kim was wonderful at every step of the process. She was patient, answering all of my many questions as a first time home buyer. She was always friendly, kind, and a great communicator. Ended up with a very competitive rate and a smooth closing. Thanks for everything!
Business response:
Hello Benjamin! Thank you so much for your excellent rating and kind words. It was a pleasure working with you and I'm thrilled to hear that you found value in the service you received. As a first time home buyer, it's pretty normal to have a lot of questions and I'm glad I was able to help and provide you with a competitive rate. I strive to make the process as smooth as possible, so it's great to hear that your closing went well. Should you have any more questions in the future, don't hesitate to reach out. Congratulations... read more
Verified by Mutual of Omaha Mortgage
Kim is highly professional with excellent communication skills. Despite having less than two weeks until the closing date, she did an outstanding job to ensure everything was completed on time.
Business response:
Thank you for your wonderful feedback, Reda. It was crucial to ensure your mortgage closing was completed on time, and I'm thrilled to have made the process smooth for you. I'm so glad you appreciated my communication skills and professionalism. It's always my priority to provide a top-notch service. Thank you for choosing Mutual of Omaha Mortgage and for the 5-star rating. I'm looking forward to assisting you with any future needs.
Verified by Mutual of Omaha Mortgage
Everything was very organized and moved forward on schedule. Everyone knew what they were doing.
Business response:
I'm thrilled to hear that you had such a positive experience with our team at Mutual of Omaha Mortgage, Diana. We strive to provide our customers with a smooth and organized process, and I'm glad to hear that our efforts were appreciated. Your 5-star rating means a lot to us. Thank you for your kind words. If there's anything more you need in the future, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
It was a great experience . Kim was really good in explaining all our questions. Really helpful!
Business response:
I'm thrilled to hear about your positive experience, Tanuja! Your words truly mean a lot to me. I always strive to provide clear and concise explanations to all questions, so it's wonderful to know that was beneficial during your process with Mutual of Omaha Mortgage. If you ever have more queries or need assistance in the future, don't hesitate to reach out. Thank you for the perfect rating. Enjoy your new home! Kim Shuey
Verified by Mutual of Omaha Mortgage
Great at answering questions
Business response:
I'm thrilled to hear that you were satisfied with how I handled your questions, Ashok. It's always my aim to provide clear, accurate information to help our clients at Mutual of Omaha Mortgage. Your positive feedback truly means a lot. Looking forward to serving your future mortgage needs.
Verified by Mutual of Omaha Mortgage
Kim is an amazing agent - very professional, easy to reach, attentive and responsive. She is always willing to go an extra mile for her clients. What a great experience working on a loan with Kim! Thank you!!
Verified by Mutual of Omaha Mortgage
Kim is efficient and a great communicator.
Business response:
Hi Rebekah, I appreciate your kind words and high rating! It's always a priority for me to maintain clear communication and efficiency in my work at Mutual of Omaha Mortgage. I'm glad to know that you've had a positive experience. Looking forward to working with you again in the future.
Frequently asked questions about Kim Shuey of Mutual of Omaha Mortgage
How is Kim Shuey of Mutual of Omaha Mortgage rated?
Kim Shuey of Mutual of Omaha Mortgage has a 4.8 star rating with 740 reviews.
When is Kim Shuey of Mutual of Omaha Mortgage open?
Kim Shuey of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.