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Kim Shuey of Mutual of Omaha Mortgage
- Mortgage Lenders
- Leawood, KS
About this business
Location details
10740 Nall Ave, Suite 115, Leawood, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Kim had held our hand through three home buying experiences. The first we were in escrow. I shopped around and luckily found Kim who had a better rate than the loan officer with whom our approval letter had come from. Unfortunately, we fell out of escrow with this home due to the seller’s unwillingness to negotiate after a low appraisal. Subsequently, we put in several offers in and Kim was extremely quick and helpful at all hours, even weekends, in providing the approval letters for us. Then our offer finally got accepted o... read more
Business response:
I deeply appreciate your thorough review, Stephen. Your journey to a dream home had its twists and turns, but I'm glad I could provide assistance and guidance throughout the process. I am thrilled that you were able to get the house you truly wanted at an acceptable rate. It was my pleasure working with you and your realtor in a creative and flexible way to achieve the best possible outcome. Your satisfaction is my topmost priority, and I am glad that we could overcome the challenges together. Your kind words of appreciation... read more
Verified by Mutual of Omaha Mortgage
I shopped around like every person I believe should / does. I informed Kim that I was doing so early in the process. My loan details changed several times and I had a lot of ideas and vague plans that I presented to her and she was great both listening and advising. To be honest I trusted Kim so much from purely conversing with her overly nearly a years time that I would have accepted a slightly hire fee / % rate to continue to work with her, thats how great she was. However, even when it came time to lock she locked me into... read more
Business response:
Kyle, your feedback means a lot to me. I'm glad that I was able to provide the quality service you were looking for and that you felt comfortable trusting me with your loan process. It's rewarding to know that you are satisfied with your interest rate and your home purchase overall. I'm here to help you anytime you have questions or need anything else in the future. And I truly appreciate your willingness to refer me to others. Thank you for taking the time to write such a comprehensive review. - Kim Shuey, Mutual of Omaha M... read more
Verified by Mutual of Omaha Mortgage
Kim was absolutely unbelievable. This was my second purchase and the difference from the first was night and day. Kim went out of her way to make sure I understood every single facet of the process and was not only able but willing to answer all of my questions, no matter how ridiculous. She made sure no stone went unturned to get me the best rate possible and turned a harrowing experience into a much more pleasant one. I'll be recommending Kim to anyone who needs to take out a mortgage in the future.
Business response:
David, your words mean a lot to me! I'm thrilled to hear that your experience with Mutual of Omaha Mortgage was so much smoother this time around. It's always my intention to ensure my clients understand every detail of the process - no question is too "ridiculous"! Glad to hear I could help make things less harrowing and more pleasant for you. Thank you for your recommendation and your stellar 5-star review. It was a pleasure assisting you with your mortgage needs.
Verified by Mutual of Omaha Mortgage
Kim is very responsive and always on top of our case. It’s a pleasure working with her.
Business response:
Thanks so much for your kind words, Mingjun. I'm glad to hear that you had such a positive experience working with me. It was a pleasure being able to assist you and I look forward to helping you again in the future. Your satisfaction is always my priority at Mutual of Omaha Mortgage. Thank you for the stellar review and rating!
Verified by Mutual of Omaha Mortgage
It is Great to work with KIM. I have received good support and guidance during my mortgage process.
Business response:
Thank you so much for the glowing review, Deepthi! I'm delighted to hear that you found my support and guidance helpful throughout your mortgage process. It was a pleasure to work with you and I'm here for you if you ever need any further assistance. Always strive to deliver top-notch service at Mutual of Omaha Mortgage. Your satisfaction is my reward.
Verified by Mutual of Omaha Mortgage
Kim is the reason I chose to finance with Mutual of Omaha Mortgage. Her smart, thoughtful, understanding, and calm manner during our sales conversation carried over into the lending experience. It is easy to see why Kim has received so many accolades and stellar reviews throughout her career. Kim's colleague Sue was also outstanding in these ways.
Business response:
Hello Richard, I'm glad to hear you had a great experience with Mutual of Omaha Mortgage. I strive to make the lending process as smooth and comfortable as possible for our customers, so I'm delighted to know my efforts resonated with you. Your kind words are not just about me, but also about my colleague Sue and the entire team here. We all work together to offer the best service to our customers. Thank you for choosing Mutual of Omaha Mortgage and for your amazing 5-star review. We all look forward to working with you i... read more
Verified by Mutual of Omaha Mortgage
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Business response:
I truly appreciate your feedback, Steven! Your 5-star rating means a lot to me and everyone here at Mutual of Omaha Mortgage. I'm glad I could assist you and make your experience a positive one. If there's anything else you need in the future, please don't hesitate to reach out. Thank you for choosing our services!
Verified by Mutual of Omaha Mortgage
Kim has been professional, warm, kind, and responsive throughout our entire closing process. We are first time home buyers and had a lot of questions along the way. Kim was always there and answered everything clearly and patiently. We had a really great time working with her!
Business response:
I'm deeply moved by your kind words, Xiao. It was my pleasure to guide you through the process and I'm glad I could clear up any uncertainties. Your enthusiasm made the entire process enjoyable for me as well. Remember, I'm just a call away for any future questions or needs. Thank you for choosing Mutual of Omaha Mortgage and for taking the time to leave such a wonderful review! Best wishes on your new home.
Verified by Mutual of Omaha Mortgage
Kim was willing to answer my questions and provide advice before I had even filled out an application. She was very easy to work with and I felt like she genuinely cared and wanted to get me the best mortgage for my situation.
Business response:
I'm really touched by your kind words, Jodi. It was my pleasure to assist you throughout the mortgage process. I always strive to provide the best advice and service to my clients, ensuring they get a mortgage that best suits their circumstances. Your satisfaction is my top priority. Thank you for giving Mutual of Omaha Mortgage and me a perfect rating. I look forward to serving you again in the future.
Frequently asked questions about Kim Shuey of Mutual of Omaha Mortgage
How is Kim Shuey of Mutual of Omaha Mortgage rated?
Kim Shuey of Mutual of Omaha Mortgage has a 4.8 star rating with 740 reviews.
When is Kim Shuey of Mutual of Omaha Mortgage open?
Kim Shuey of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.