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L3 Oasis Hotel
- Hotels
- Palm Springs, CA
About this business
Location details
2000 N Palm Canyon Dr, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 11:00 p.m. | |
| Tue | 7:30 a.m. to 11:00 p.m. | |
| Wed | 7:30 a.m. to 11:00 p.m. | |
| Thu | 7:30 a.m. to 11:00 p.m. | |
| Fri | 7:30 a.m. to 11:00 p.m. | |
| Sat | 7:30 a.m. to 11:00 p.m. | |
| Sun | 7:30 a.m. to 11:00 p.m. |
Poor
Disappointing
Disappointing Noisy at night and not that nice. We stayed for one night and I wouldn’t recommend staying for longer.
Business response:
Dear Denise: Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the noisy environment at the hotel. As you may have realized we were hosts to a group who may have unintentionally caused excessive noise, I sincerely apologize for this issue hoping that I convince you to change your mind about another visit to our property. Please reach out to me directly at ignacio@myo... read more
Poor The pools were dirty and there was a big roach in my room
Business response:
Hi Miguel, we apologize for the lack of cleanliness you may have experienced and hope you come back again so we may provide you with a better experience.
Hotel was rated at 4 stars, did not meet four star expectations in the least. Maybe 2.5 stars. The bathroom had urine on the walls and floor. The room we had was not worth the cost. Arrived at 4pm exactly because we didn't want to get charged $50 for checking in early. Had to go back to the desk and get towels for the pool so that would not get charged an outrageous fine for not returning towels that were not given to us in the first place. The ice machine worked. Staff was courteous. The AC worked. Room was quiet.
Business response:
Hi Matthew, Thank you for sharing your review with us. We are sorry to hear about the concerns you had during your stay. Cleanliness is of utmost importance, and we will address the bathroom issue promptly with our housekeeping team. Regarding early check-ins, rest assured that we only charge when the room is not ready; we apologize for any misunderstanding. We'll work on improving communication at the front desk to avoid any future inconvenience. We apologize for the towel situation and understand your frustration. Our team... read more
Went for an overnight trip due to a work event and had to get a room. It was over 100 degrees and the air conditioning w AC unit did not work properly for cold air and caused the room to be very humid Very clean and rooms very clean.
Fair It was expensive and the tv channel kept freezing couldn’t enjoy just lounging and watching tv The pool area was beautiful.
Disappointing
not a relaxing vacation and try to steal your money the walls are very thin and poorly build. First night music was blasting till almost midnight. I traveled with 2 kids and my 9year old has a severe kidney disease and needs his sleep. after I called at 11.30pm they finally turned it off. when we checked out they blames us for the damage that we didn’t do and charged my card $200 cause they didn’t have a floor stopper and someone opened the bathroom door hard to make a mark from a door knob. complete rip off
Frequently asked questions about L3 Oasis Hotel
How is L3 Oasis Hotel rated?
L3 Oasis Hotel has a 4 star rating with 3,365 reviews.
When is L3 Oasis Hotel open?
L3 Oasis Hotel is open now. It will close at 11:00 p.m.