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L3 Oasis Hotel
- Hotels
- Palm Springs, CA
About this business
Location details
2000 N Palm Canyon Dr, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 11:00 p.m. | |
| Tue | 7:30 a.m. to 11:00 p.m. | |
| Wed | 7:30 a.m. to 11:00 p.m. | |
| Thu | 7:30 a.m. to 11:00 p.m. | |
| Fri | 7:30 a.m. to 11:00 p.m. | |
| Sat | 7:30 a.m. to 11:00 p.m. | |
| Sun | 7:30 a.m. to 11:00 p.m. |
Bad Air conditioning didn't work, beds are uncomfortable
Business response:
Dear Mr. Guzman: We are sorry your experience at L3 Oasis Hotel was not what you expected #. Please at any time do not hesitate to let us know that you were unhappy. I have located the room you stayed in from your confirmation # and will have our maintenance department take a look at the a/c unit. Thank you for letting us know and hope that you will give us another chance in the near future. Best Regards, Guest Service
check in was easy, room was nice (for 2), pool was great, but very disappointing that there’s no restaurant on property, no food or drinks sold like most hotels pool and towels
Business response:
Hi Jose: Happy to hear you enjoyed your stay with us. Thank you for your feedback and will mention to Management regarding the food and drinks. We hope to see you again in the near future. Guest Service
Bad roaches in the room bath tub was clogged pool was dirty service
Business response:
Dear Chris: We are sorry your experience did not match your expectations. Thank you for your feedback and for bringing this to our attention. We hope you will give us another chance in the near future. Best Regards, Guest Service
unpleasant restroom curtain was dirty on the inside seemed like puke . Very unsanitary not clean at all. TV didn’t work had to call to get it fixed still after someone came TV was not working. WiFi didn’t work very slow.
Business response:
Dear Mayra, We are so sorry to learn that your recent stay with us fell short of expectations and we truly appreciate your candid feedback. We strive to create an exceptional experience for each, and every guest and we are truly sorry that you experienced otherwise. We would like to discuss your experience with you. If you are available, kindly leave us your preferred method of contact so that we may reach back out. Please know that your feedback will be addressed by our team and improvements made. We hope you’ll come again ... read more
Wouldn’t stay again. Looked very different in person. Not very clean. N/a
Business response:
Dear Seleste: We are sorry the hotel was not what you expected. Your feedback helps us to improve on the areas needed. Again, we apologize and hope that you will give us another chance in the near future. Guest Service
Not worth it, find a boutique hotel and get the most out of your money. The floor in general was dirty as well, I was walking around barefoot inside the room and my feet were all dirty. The cleanliness at this hotel needs major improvements, the place is old and needs renovation, I don't know how its still in business. The pools should be heated. The grounds are not secured and anyone can wander inside the property. I did not feel safe. The bathroom was dirty with hairs on the floor. They gave me a second room and it was as ... read more
Business response:
Dear Tania: We are sorry to hear the hotel was not what you expected. Our hotel and most hotels in Palm Springs are not gated, once in your room and entry door is tightly shut, the door locks automatically and with the safety latch there is extra security to your room. Sorry that you had to move to a second room due to uncleanliness, With your feedback, it helps us to improve in areas you mentioned. I hope that you will give us another chance in the near future. Best Regards. Guest Services
Bad
Fair
Disappointing
Frequently asked questions about L3 Oasis Hotel
How is L3 Oasis Hotel rated?
L3 Oasis Hotel has a 4 star rating with 3,227 reviews.
When is L3 Oasis Hotel open?
L3 Oasis Hotel is open now. It will close at 11:00 p.m.