This profile has been claimed by the business owner or representative.
2000 N Palm Canyon Dr, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 11:00 p.m. | |
| Tue | 7:30 a.m. to 11:00 p.m. | |
| Wed | 7:30 a.m. to 11:00 p.m. | |
| Thu | 7:30 a.m. to 11:00 p.m. | |
| Fri | 7:30 a.m. to 11:00 p.m. | |
| Sat | 7:30 a.m. to 11:00 p.m. | |
| Sun | 7:30 a.m. to 11:00 p.m. |
I won't be returning. Nearby hotels ver loud. No security. No office staff in morning to help. Pools
I wouldn’t stay there again there was no warm water in the shower. The tv didn’t work, the bed mattress and pillows were of substandard quality the pool area, room size, and location
Business response:
Hi Maria: We are happy to hear you enjoyed your room and the pool area. Any time you may have a concern or issue please don't hesitate to let us know, we are here to help. Thank you for your feedback and hope to see you soon! Best Regards, L3 Oasis Hotel
Poor
Poor
Fair
Won't stay there again. too expensive. door look had to be forced. lobby locked so coffee not available. not much
expensive considering the loss of over a $1000 of valuable equipment. the fact that I had a camera kit with a body and two lenses stolen by staff from a drawer in my room. no room safe and dishonest staff personnel. large room, nice pool area
Business response:
Hi Jennifer, We are sorry to hear about your stay. Our staff and housekeepers are highly trustworthy and have found and returned lost items over thousands of dollars in value on multiple occasions. Our team valued customer service and honesty and found no camera gear upon departure check. Please note that management is aware of this situation and handling it appropriately.
don’t stay here no water pressure was put in the wrong room type room door dangerously sticky bathroom door didn’t latch refrigerator couldn’t but used because it was rather noisy. the checkin process was smooth
this hotel was horrible and unprofessional could not check in early or even at 4pm. they said 4-4:30 now. the staff was so unprofessional. everyone else didn’t have a problem checking in on time. maybe because I booked with Booking.com they would check me in. never had this problem before nothing
Business response:
Hi Christina, We are sorry you didn't enjoy your stay. Upon review of your reservation, we were able to get you checked in 10 minutes after check-in time. We apologize you had to wait a few minutes after check-in time at 4 pm. Our staff tried our best to get everyone in their room as soon as possible with a sold-out night. Also, please note we do not hold guests accountable for where they book. We try our best to accommodate and provide excellent service to all guests regardless of the source of booking. Thank you for your r... read more
L3 Oasis Hotel has a 4 star rating with 3,365 reviews.
L3 Oasis Hotel is open now. It will close at 11:00 p.m.