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2301 Preston Rd, Ste A, Plano, TX, 75093, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:30 a.m. to 7:00 p.m. | |
Tue | 6:30 a.m. to 7:00 p.m. | |
Wed | 6:30 a.m. to 7:00 p.m. | |
Thu | 6:30 a.m. to 7:00 p.m. | |
Fri | 6:30 a.m. to 7:00 p.m. | |
Sat | 6:30 a.m. to 7:00 p.m. | |
Sun | 6:30 a.m. to 7:00 p.m. |
La la land is sooo cute. Just moved to the Plano area and wanted to grab some coffee and saw that they just opened this place up. They're doing their soft opening so all drinks are 50% off which js nice (til Sunday) but the prices are a little high without that discount (but what place isn't nowadays). The people are soooo kind and sweet. They are always smiling and the place is extremely clean. The line is really long, took me 25 minutes to get my coffee which is crazy. No one else hopped onto the register until I was at th... read more
La La Land never disappoints with their perfect latte drink! So happy that they opened this location. The interior is so beautiful and cozy.
You can never go wrong with La La Land Kind Cafe if you want really great service. I went during their soft opening (1/31 and 2/2) and I believe the owner/manager(? not sure what her position is) mentioned they will have grand opening in Mid-February. I absolutely appreciated how she went to every guest to say welcome and thanks. Since they are on their soft opening, all workers are being trained and practicing making drinks; so, be patient with them. Interior is very bright and open! I tried their classic drinks like Laven... read more
I ordered the World's Best Vanilla Bean latte and it was delicious. This location has a very clean aesthetic but with much less seating than their other locations. I would not expect to come here expecting a seat after their grand opening. Perhaps they aren't done with the furniture in the space. The gal who took my order was SO nice. As in, the nicest, most complimentary person, and I heard her do it for everyone. The line was long and didn't move fast, but I personally appreciated the chit chat and her kindness. I didn'... read more
Make sure you have at least 20min to wait for a coffee bc it takes a long time. I came in before work yesterday around 10am and I was almost late for work bc I didn't anticipate it taking that long. The lady taking orders at the register was not very kind or welcoming. She seemed frustrated while taking my order and was not very helpful. The ambiance and decor were fabulous! However, I did not like my strawberry matcha. It's my favorite and the only drink I get but at other locations. Something about this one wasn't right. M... read more
Business response:
We’re so sorry to hear that your experience wasn’t perfect. We take all feedback seriously, and we’d love the chance to make things right. Please reach out to us using this link https://lalalandkindcafe.com/pages/contact , so we can work together to ensure your next visit is a 5-star experience! - With love, la la
Always dirty. Always sold out of half the menu. You would think they would focus on improving operations at existing stores rather than expanding and lower quality. They also defraud customers by asking every single person to donate to their "foundation" but when you go to the foundation website their "programs" page is literally broken. If you have given them money to their foundation I would talk to a lawyer.
Business response:
We’re so sorry you had a disappointing experience with us. We take all feedback seriously and are committed to improving. Please contact us at info@lalalandkindcafe.com—we’d love the chance to make things right and improve your next visit! Your satisfaction is our priority! - With love, la la
The Costumer service at this one was just not good the girl had an attitude the whole time and not just with me with everyone she talk to the drinks are too tho just wish she was a little nicer
Business response:
We truly appreciate your feedback, and we’re sorry that things weren’t perfect during your visit. We want to ensure your next experience with us is exceptional! Please reach out to us at info@lalalandkindcafe.com so we can address any concerns and work on making it right. - With love, la la
I love the Addison location and wanted to La La La love this one as well. I wanted it to be my favorite, but definitely disappointed. I was really looking forward to visiting La La Land Kind Cafe in Plano, especially after watching the glowing GMA segment that morning (even though it was filmed at the Southlake location). Unfortunately, my experience at the Plano cafe didn't reflect what I saw on TV. The line was long, which is totally understandable, but not a single person at the register seemed kind. No smiles, just st... read more
Business response:
Thank you for taking the time to share your thoughts. We’re really sorry we didn’t get everything right this time. Your experience is important to us, and we want to make it better! Please email us at info@lalalandkindcafe.com, and we’ll make it our priority to resolve this. - With love, la la
Watch out, you'll be hit with the Gen Z stare. This location doesn't have the same welcoming energy and vibe as others . It also needs a major deep clean, dirty floors, walls and seats. If you order anything other than what's on the menu they'll likely mess up your order. For example, 2 shots of espresso over ice was an impossible task.
Business response:
We are so sorry to hear that we didn’t meet your expectations. We take this seriously and want to make it right! Please reach out to us at info@lalalandkindcafe.com—we would love the chance to resolve any issues and turn this experience around for you. - With love, la la
La La Land has a 4.1 star rating with 493 reviews.
La La Land is closed now. It will open tomorrow at 6:30 a.m.