La La Land

Ari C. 

on Yelp

10 months ago

So disappointed in the service this afternoon. When we walked in immediately saw the trash bin overflowing with trash.... figured it was maybe because they were understaffed but I was surprised no one had taken out the trash. My sister and I like to come have coffee and toast on Saturdays, she drives 35 minutes to have Lala land. Today we were told they were out of toast and salads so we ordered 2 perfect lattes, almond croissant and blueberry muffin, my sister took a bite of the croissant and it was cold she asked if they... read more

Sameet R. 

on Yelp

a year ago

I used to love coming here but the past three times I've been here I've noticed flies in the pastry case. I even pointed it to the team but she shrugged it off with oh yeah. Gross . Team plano do better with cleanliness 

Sandra W. 

on Yelp

a year ago

Delicious tasty So busy Service is good Prices are high Dirty everywhere.... 

Ashley Y. 

on Yelp

a year ago

I used to love their strawberry fields matcha but the past few times I have gone has been horrible. I kept trying to give another chance but it's so nasty now. I don't know what happened but at least the workers are still very friendly. 

Brittany K. 

on Yelp

a year ago

We have visited several of the other La La Land locations in the DFW area, and this one has the worst service - by far. My boyfriend placed a pickup order on the morning of August 8th. He walked up to the counter upon his arrival, and there were 2 female employees talking to each other directly in front of him. Both completely ignored him and never acknowledged his presence. A third employee stood to the side and just watched the situation unfold but never stepped in to offer him any assistance. This behavior seems very un... read more

Brennan P. 

on Yelp

a year ago

The quality control is so poor. Sometimes it's great and other times, such as this morning, my latte tasted as though my 20 month old ran a cheap keurig pod through her Melissa and Doug wooden toy coffee maker. It really sucks to pay nearly $6 for a cup of coffee and be met with this product. 

- Wayzz -. 

on Yelp

a year ago

I come here maybe once or twice a month, this location specifically. It's just close to my girlfriend's work, and that's the only reason I come to this one. My first two times, I get a drink and a chia seed pudding, and I pay for strawberries. Just how it goes. Service has been okay, nice, and nothing special. Cool. The last two times I have come, it's been not as busy, but the time has still been the same. At this moment, there was 4 ladies making coffee, and then in the middle of drinks, they all left and went to the ... read more

Tim O. 

on Yelp

a year ago

I feel confident in saying this place will not be here long. Service is SLOW and the cashier is more interested in conversation than pushing people through the line. And also not many places to sit. 

Amy M. 

on Yelp

a year ago

this is my third time here and this time my order was wrong but the barista was very kind and fixed it for me! aside from the order mess up, i was very surprised to see another customer brought her large dog in and was letting him jump on the counter where food and drinks were being served. the barista wasn't concerned with how unsanitary this was and didn't ask the customer to stop letting her dog jump on the counter. by the time i got my order, i didn't see it get disinfected or cleaned at all! i think since pets are allo... read more