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La La Land
- Coffee & Tea
- Los Angeles, CA
About this business
Location details
8361 W 3rd St, Los Angeles, CA, 90048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 7:00 p.m. | |
| Tue | 6:30 a.m. to 7:00 p.m. | |
| Wed | 6:30 a.m. to 7:00 p.m. | |
| Thu | 6:30 a.m. to 7:00 p.m. | |
| Fri | 6:30 a.m. to 7:00 p.m. | |
| Sat | 6:30 a.m. to 7:00 p.m. | |
| Sun | 6:30 a.m. to 7:00 p.m. |
I really wanted to like this place cause it was so beautiful & gave that Parisian vibe it intended to but unfortunately, my experience wasn't really the best. Let's start with the good: matcha with crème top ($6.70) was delicious. If you're a big butter pecan fan like me, that's exactly what it reminded me of so I really enjoyed it since it was different than any matcha combination I've tasted in the past. I also ordered a truffle burrata toast ($14) but within a few bites, I saw not one but THREE PIECES OF HAIR IN IT! I app... read more
This location is perfect! Cute and cozy. The staff were amazingly nice and smiling. Kayla was very sweet and helpful. Great coffee and staff. Thank you.
"Kind cafe" ... right. Workers are very snarky and condescending, which is very off putting. Worker was talking to me like I was stupid when asking questions only to make my drink in the wrong size... I kept asking my self 'is this a medium?' Had to go on TikTok to see the sizes only to find out it wasn't. The drinks are good though. They should just drop the whole 'kind cafe' thing.
Business response:
We are so sorry to hear that we didn’t meet your expectations. We take this seriously and want to make it right! Please reach out to us using this link https://lalalandkindcafe.com/pages/contact , we would love the chance to resolve any issues and turn this experience around for you. - With love, la la
No parking and they took soooo long to make our drinks like 40 minutes. Everyone kept getting served before us when we came before them so my boyfriend and I was over it. The drink came out and was not even that good. So we were not sure why they were taking so long. Workers seem stuck up and too good to serve you. There is no parking and it's too crowded. Not a cute vibe.
Business response:
Thank you for bringing this to our attention. We’re genuinely sorry your experience wasn’t what you expected. We’d love the opportunity to make it up to you. Please reach out to us using this link https://lalalandkindcafe.com/pages/contact , and let’s work together to find a solution. We’re here to make it right! - With love, la la
I've given this place multiple chances only because it's down the street from me, but I think I'm finally done. The service is consistently unwelcoming--it feels like pulling teeth just to be acknowledged. Theres always 4-6 baristas who are avoiding eye contact with me and talking amongst themselves. Every time I leave, I ask myself why I came back. The coffee is watered down, the drinks are overly sweet, and the matcha is practically undrinkable. The toast is soggy. Honestly, it's one of the most overhyped coffee shops I'v... read more
Business response:
We are so sorry to hear that we didn’t meet your expectations. We take this seriously and want to make it right! Please reach out to us using this link https://lalalandkindcafe.com/pages/contact , we would love the chance to resolve any issues and turn this experience around for you. - With love, la la
their matcha is just not good , i got the matcha squared with oat milk and it tasted so powdery with no matcha flavor. my stomach hurt afterward. literally idk what my expectations were because i saw the barista pour matcha out of a pitcher where you could see the syrup settled at the bottom cacao banana chia seed pudding was okay, like i wish it had more fresh fruit in it for the price. not coming back im so tired
Business response:
Thank you for the kind review! We’re so happy to hear you enjoyed some parts of your visit, but we also understand there were areas we can improve on. Please feel free to reach out to us at info@lalalandkindcafe.com so we can address your concerns and make your next experience flawless! - With love, la la
This was my first time visiting, I placed an online order which was not ready until 20 mins after stated time. I left this place with 2 kids meal unknowingly that they only placed one toy in the bag. As soon as I realized, i called, the woman who answered my phone told me I could come back and get the toy and she took down my name. I came back later the same day and I asked the gentleman about the toy. He said that as soon as you leave the premise, nothing can be done and he double checked with his lead. I'm not sure why ev... read more
Business response:
Thank you for bringing this to our attention. We’re genuinely sorry your experience wasn’t what you expected. We’d love the opportunity to make it up to you. Please contact us at info@lalalandkindcafe.com, and let’s work together to find a solution. We’re here to make it right! - With love, la la
Update: I thought to update my review since one of the employees sent me a personal message regarding my original review which I think is completely unprofessional and possibly against their policy, she didn't message to try and figure out what went wrong with my experience she sent a personal message to try and tell me how I should and should not feel very combative and how I should change my opinion and accused me of being a "grown man" " judging young girls" when in fact I am a female, not once did she ask what actually t... read more
Business response:
Thank you for sharing your feedback! We’re sorry to hear your experience didn’t meet your expectations. We truly want to make things right for you. Please reach out to us at info@lalalandkindcafe.com, and we’ll do everything we can to resolve this. Your satisfaction is our top priority! - With love, la la
overall we love LALALAND it's one of my family's favorites, the grove location is the best location as far as customer service and the magical experience, but the location on 3rd has terrible customer service it's a bunch of groggy workers who take no time with their appearance but seem to judge other peoples, they are very stingy about the merchandise, obviously when there is a theme people come for the themed cups and bags but the workers are so busy hiding and stealing the merch and stashing it in the back that they scold... read more
Business response:
Thank you for sharing your feedback! We’re sorry to hear your experience didn’t meet your expectations. We truly want to make things right for you. Please reach out to us at info@lalalandkindcafe.com, and we’ll do everything we can to resolve this. Your satisfaction is our top priority! - With love, la la
Frequently asked questions about La La Land
How is La La Land rated?
La La Land has a 4 star rating with 473 reviews.
When is La La Land open?
La La Land is open now. It will close at 7:00 p.m.