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La La Land

4.0

About this business

Location details

8361 W 3rd St, Los Angeles, CA, 90048, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat6:30 a.m. to 7:00 p.m.
Sun6:30 a.m. to 7:00 p.m.
4.0494 reviews
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Chaz M.'s profile image
Chaz M. 
rating
9 months ago

I really like both the coffee here and bright setting in the store, BUT the service is so ridiculously slow I might not come back. Of course, they might not care because the focus seems to be primarily on the beautiful people taking photos for Instagram. Nevertheless, there is no reason that it should take 17 minutes to deliver a cold brew (and I know of several other people who have similar complaints). If management reads these posts, (although to imply that there is any management is likely an overstatement), you should h... read more

Business response:

Thank you for bringing this to our attention. We’re genuinely sorry your experience wasn’t what you expected. We’d love the opportunity to make it up to you. Please contact us at info@lalalandkindcafe.com, and let’s work together to find a solution. We’re here to make it right! - With love, la la  

Kelsey A.'s profile image
Kelsey A. 
rating
9 months ago

First timer here, I enjoyed the people at the counter and music, however once I was waiting for my drink. the chef came to out to hand out an item, asked me what I was waiting for and I said a drink. He commented back, not from me and walked off, and I watched him make a sandwich with his hair out, not even behind his back & call it out, then saying out loud "lala for trump". I wish I knew his off days, so I could come in and never see him, he made the experience sour. 

Business response:

We’re so sorry to hear that your experience wasn’t perfect. We take all feedback seriously, and we’d love the chance to make things right. Please feel free to reach out to us at info@lalalandkindcafe.com so we can work together to ensure your next visit is a 5-star experience! - With love, la la  

A A.'s profile image
A A. 
rating
10 months ago

Been here a few times, place got recommended by a good friend. I was always warned about one of the cooks, whos obnoxious and loud, yelling lala for trump and other unnecessary things. Decided to try the new strawberries and matcha (which was amazing 10/10) however, as I was coming in, I hear someone in the back screaming "i feel unsafe with all these knives" and something about civilians (while he's surrounded by his coworkers) disturbing the peace of the store. Everyone and everything else was great however this guy? Reall... read more

Business response:

Thank you for sharing your feedback! We’re sorry to hear your experience didn’t meet your expectations. We truly want to make things right for you. Please reach out to us at info@lalalandkindcafe.com, and we’ll do everything we can to resolve this. Your satisfaction is our top priority! - With love, la la  

Freddy I.'s profile image
Freddy I. 
rating
11 months ago

I have to say i like the avocado toast here , the issue I have is the inconsistency of the portion, half the time when i go the portion is good , the other half like today it was extremely small , for 13 dollars i think they can do better, I hope the management sees this message and improves the portion size ! 

Business response:

Hi Freddy! We truly apologize for the less than La La experience you had in our cafe. Please email us at info@lalalandkindcafe.com so we can make it right. - With love, la la  

Marisol C.'s profile image
Marisol C. 
rating
a year ago

Placed an order online to have it delivered and they forgot the drink. When I called to ask for a replacement they admitted that they forgot to put the drink in the bag along with the other items I had ordered. Don't order from this location. They offered no real solution only suggested I request a refund through the delivery app. So I had to place another order and pay the service and delivery fees TWICE just to get my coffee. 

Business response:

Hi Marisol! We truly apologize for the less than la la experience you had in our cafe. Please email us at info@lalalandkindcafe.com so we can make it right. - With love, la la 

Michelle B.'s profile image
Michelle B. 
rating
a year ago

I came for a second time here today with a friend where we wanted to try out the new Secret Menu (though given its print out menu, it's not exactly secret). Banana crème matcha latte 1.5/5, my friend and I shared this. The banana crème top is nice but not only is the matcha incredibly light in this, to the point where it tastes incredibly minimally of matcha, the banana is a highly sweet artificial banana flavor. I would not recommend this. 

Business response:

Hi Michelle! Thank you so much for the review! We cannot wait to see you again in our cafe soon! - With Love, La La Land 

Anette A.'s profile image
Anette A. 
rating
a year ago

La la land kind cafe ? i feel like they pick and choose who to be kind too, they see two non white people (me and my boyfriend) & they didn't even feel up my cup they left it half way filled up, didn't want to bring it up to the employees bc i don't like confrontation. Anyways to top it off, I told the girl how my name is spelled and they just typed whatever find that disrespectful. 

Natasha R.'s profile image
Natasha R. 
rating
a year ago

In the current climate with many businesses closing down, I would think it would be of upmost importance to train the staff in excellent customer service or employ the crème de la crème to promote La La Land Kind Cafe. I mean Kind is in the title no? I went this morning and was left baffled by the rude service. There were many staff behind the counter and I was left waiting for a good while with not so much as an acknowledgement or a "be right with you". The guy who finally came to the till just looked at me. Literally just... read more

Business response:

Hi Natasha! We are sorry about this less than La La experience. Please check your DM to see how we can make this right! with love, la la 

Veronica S.'s profile image
Veronica S. 
rating
a year ago

Nice little spot coffee matcha and food were delicious however the guy at the register was so rude 

Business response:

Hi Veronica! Thank you so much for the review and feedback Please email us at info@lalalandkindcafe.com so we can make it right. - With love, la la 

Frequently asked questions about La La Land

How is La La Land rated?

La La Land has a 4 star rating with 494 reviews. 

When is La La Land open?

La La Land is closed now. It will open tomorrow at 6:30 a.m.